Programme | SingHealth Academy

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Programme Overview

The Singapore Healthcare Management 2025 will be held over 3 days in Sands Expo and Convention Centre, Singapore from 12 - 14 August 2025, bringing thought leaders from various expertise from Singapore around the world to share their insights and best practices.

Kindly stay tuned to the page for updates on the programme.

*Programme is subject to changes

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DAY 1 \| 12 AUGUST 2025
Start Time	Singapore Healthcare Management Congress
	Simpor-Roselle Ballroom
8.00am	Registration
8.15am	Coffee & Tea
9.00am	Opening Performance SMU funk movement
9.05am	Welcome Address Mr TAN Jack Thian Group Chief Operating Officer, SingHealth
9.10am	Opening Address Mr TAN Kiat How Guest-of-Honour Senior Minister of State for Ministry of Digital Development and Information & Ministry of Health
9.15am	Launch of Healthcare Engineering Internship Programme
9.25am	Keynote Address Servant Leadership Meets System Success: Sustaining High Performance in Complex Healthcare Dr Kevin SMITH President & Chief Executive Officer, University Health Network, Canada
10.00am	Tea Break
10.30am	HM 1 NHG Health's AI Journey Prof Joe SIM Group Chief Executive Officer, NHG Health, Singapore
11.30am	HM 2 Embracing, Enabling and Energizing Ms Maureen BISOGNANO President Emerita and Senior Fellow, Institute of Healthcare Improvement, USA
12.30pm	Poster Awards Presentation Awards Presentation by Prof NG Wai Hoe Group Chief Executive Officer, SingHealth, Singapore
1.00pm	Lunch
	Simpor-Roselle Ballroom	Simpor Junior Ballroom
2.00pm	HM 3 Building the Neuroscience Network Prof AU Wing Lok Chief Executive Officer, National Neuroscience Institute, SingHealth, Singapore	HM 4 Aspiring Executives Forum 1 Host: Dr TAN Tai Kiat Chief Operating Officer, SingHealth Community Hospitals Presenters 1. NUHS App Emergency Visit – A Pilot Feature Ms TAN Pei Ling, National University Health System 2. An Integrated Approach To Healthcare Security Mr Lucas WEE Wei Loong, SingHealth HQ & Mr Thomas LIM Hsi Yuan, SingHealth HQ 3. Case management for At-Risk patients at ED programme (CARED) Ms NG Kai Xin, Ng Teng Fong General Hospital 4. The Care Connection: My Path from Hospitality to Healthcare Mr Edmund QUEK, National Heart Centre Singapore 5. RPA and Python: Opportunities in Frontline Operations Mr Shawn POH Kiat Keong, Singapore General Hospital 6. Are We Really Ready for the Next Crisis? Mr LEE Mao Sheng, Sengkang General Hospital 7. Shaping the Future: Quality Improvement and Innovation Synergy Ms Stacy LEONG, National University Hospital
3.00pm	HM 5 Collaborative Cure - Navigating the Wide World of Healthcare Public Private Partnerships Prof Andy POH Honorary Professor, Health Services Management Centre, University of Birmingham & Senior Advisor, World Scientific and Health System Intelligence
4.00pm	Tea Break
	Simpor-Roselle Ballroom
4.30pm	HM 6 Leadership Journey and Beyond Prof Ivy NG Senior Advisor, SingHealth Board, Singapore
5.30pm	End of Day

DAY 2 \| 13 AUGUST 2025
Start Time	Singapore Healthcare Management Congress		Singapore Healthcare Supply Chain Management Congress
8.30am	Registration
	Simpor-Roselle Ballroom	Simpor Junior Ballroom	Peony Junior Ballroom
9.00am	HM 7 A Global Heritage Accolade for Singapore Ms Jean WEE Director, Preservation of Sites & Monument, National Heritage Board, Singapore	HM 8 The System Provider Model Dr Tyson WELZEL Group Chief Innovation Officer, Mediclinic Group Ltd., Switzerland	Welcome Address Mr Moses Wong Acting Chief Executive Offer and Chief Financial Officer, ALPS Pte. Ltd.
9.10am			SC 1 Developments in Public Procurement Mr TAY Ter Long Chief of Government Procurement, Ministry of Finance, Singapore
10.00am	Tea Break
	Simpor-Roselle Ballroom	Simpor Junior Ballroom	Peony Junior Ballroom
10.30am	HM 9 Home Hospital: Model, Innovation, and Scale Dr David M LEVINE MD, MPH, MA Associate Professor of Medicine Harvard Medical School, USA	HM 10 It Takes a Village to Manage Abuse and Harassment in the Healthcare Ecosystem 1. Ms Dorcas YIM Director, Human Resources, Tower Transit Singapore 2. Dr KANG Mei Ling Head & Senior Consultant, Dept of Internal Medicine, Singapore General Hospital 3. Ms Nadia DAENG Manager, Partnerships & Engagement, Mindfull 4. Ms MURNIE Binte Osman Zaieuddin Nurse Clinician, Division of Population Health & Integrated Care (PHI), SingHealth 5. Ms Genevieve NG Nurse Clinician (Advanced Practice Nurse), Speciality Nursing (Emergency Medicine), Singapore General Hospital 6. Ms Doris Lim Deputy Head, Physiotherapy, SingHealth Community Hospitals	SC 2 How Procurement Can Support The Necessary Transformation Of The Private Healthcare System Mr Philippe RUFFIER Group Senior Vice President, IHH Healthcare, Singapore
11.30am	HM 11 Compassion for Self, Others and Organizations to Alleviate Burnout and Foster Collective Resilience Prof Andy HO Hau Yan PhD, EdD, MFT Nanyang Technological University, Singapore		SC 3 Supply Chain Trends 2025 Mr Peter LIDDELL Principal Advisor, Head of Healthcare & Life Sciences, KPMG Singapore
12.30pm	Lunch
	Simpor-Roselle Ballroom	Simpor Junior Ballroom	Peony Junior Ballroom
1.30pm	HM 12 Northwell's Journey to Achieving Systemness Mr Jeffrey KRAUT Executive Vice President, Strategy, Northwell Health, USA	HM 13 Aspiring Executives Forum 2 Host: Dr WONG Kirk Chuan Chief Operating Officer, Woodlands Health, Singapore Presenters 1. Rebooting Work: Digital Transformation at Pre-operative & Admitting Services (POAS) Mr TIAN Zhihao, Sengkang General Hospital 2. EquipRENT @ NUH Ms Esabel LIM, National University Hospital 3. From Surgical Division Operations to Hospital Accreditation: A Learning Journey Ms NUR SORFINA Binte Ibrahim, Singapore General Hospital 4. From Rehearsal to Reality: Refining Patient Journey in NCCS Ms Angie LIU Anqi, National Cancer Centre Singapore & Ms Fiona CHIANG Hui Kim, National Cancer Centre Singapore 5. Homecoming Readiness: Bringing Together the Hearts of Woodlands Health Ms Kelley Megan TAN, Woodlands Health 6. Singapore National Eye Centre (SNEC) - Person-Centred Care (PCC) Adopting a System Approach to Operationalise Volunteers Management (VM) Function Mr Aloysius TAY, Singapore National Eye Centre 7. From Crisis to The Community Mr KWOK Meng Kei SingHealth HQ 8. Generations of Flavours: Co-Designing Patient Meals for Improved Nutrition Ms GOH Pan Ying Tan Tock Seng Hospital	SC 4 From Fragile to Agile: Building a Resilient and Sustainable Healthcare Supply Chain Mrs Ampy CHEUNG Aswin Vice President Supply Chain & Procurement Becton Dickinson, Singapore
2.30pm	HM 14 Listening - A Powerful Tool for Leaders and Carers Ms Maureen BISOGNANO President Emerita & Senior Fellow, Institute of Healthcare Improvement, USA		SC 5 Balancing Purpose, Prudence and Practicality: A Strategic Procurement Lens Mr PANG Chong Ning Chief Procurement Officer, National University of Singapore
3.30pm	Tea Break
	Simpor-Roselle Ballroom		Peony Junior Ballroom
4.00pm	HM 15 One City, Two Systems – The Dual Track Healthcare in Hong Kong Dr CHUNG Kin Lai Chief Executive Officer, The Chinese University of Hong Kong Medical Centre, Hong Kong		SC 6 SingPost, Delivering for a Nation Ms NEO Su Yin Group Chief Operating Officer, SingPost Limited, Singapore
5.00pm	End of Day

DAY 3 \| 14 AUGUST 2025
Start Time	Singapore Healthcare Management Congress		Singapore Healthcare Engineering Congress
8.30am	Registration
	Simpor-Roselle Ballroom		Peony Junior Ballroom
9.00am	HM 16 Home Hospital: Patient Experience Impact Dr David M LEVINE MD, MPH, MA Associate Professor of Medicine, Harvard Medical School, USA		Opening Ceremony and Welcome Address
9.05am			CHE Sharing Assoc Prof ZHONG Liang
9.25am			Keynote Lecture Journey of Healthcare Innovation Prof TAN Sze Wee Advisor, Temasek International, Singapore
10.00am	Tea Break
	Simpor-Roselle Ballroom	Simpor Junior Ballroom	Peony Junior Ballroom
10.30am	HM 17 China's International Hospital Accreditation Standards (CIHA) – The Resurrection of Hospital Accreditation in Hong Kong Hospital Authority Dr CHUNG Kin Lai Chief Executive Officer, The Chinese University of Hong Kong Medical Centre, Hong Kong	HM 18 Improving Our Cyber Health: Understanding Digital Threats, Risks, and Rules Mr Gaurav Keerthi Chief Executive Officer, StrongKeep, Singapore	Theme 1 – Healthcare Operations Research & Management
10.30am			HE 1 Engineering Healthcare: Unlocking Impact with Operations Research Prof Joel GOH Professor, Department of Analytics and Operations, NUS Business School, National University of Singapore & Assoc Prof Sean LAM Deputy Director, Health Services Research Centre, SingHealth
	Simpor-Roselle Ballroom		Theme 2 – Biomedical Engineering Applications in Musculoskeletal Sciences
11.30am	HM 19 Challenges in Driving Innovation in Healthcare Organizations Dr Tyson WELZEL Group Chief Innovation Officer, Mediclinic Group Ltd., Switzerland
11.30am			HE 2 Use of Computer Modelling and Finite Element Analyses in Orthopaedic Biomechanics Research Dr Andy YEW Senior Research Fellow, Division of Musculoskeletal Sciences, Singapore General Hospital
11.50am			HE 3 Robotics and Artificial Intelligence in Arthroplasty - Past, Present and Future Dr Benjamin DING Consultant, Orthopaedic Surgery, Woodlands Health, NHG Health, Singapore
12.10pm			HE 4 Integrating Biomechanics in Rehabilitation for Effective Management of Low Back Pain with Clinical Pilates Assoc Prof KONG Pui Wah (Veni) Associate Dean, Continuing Education and Training, National Institute of Education, Nanyang Technological University, Singapore
12.30pm	Lunch
	Simpor-Roselle Ballroom	Simpor Junior Ballroom	Peony Junior Ballroom
1.30pm	HM 20 Sit Here if You Need Encouragement Ms LO Lay Yi Singer-songwriter, LAYYI	HM 21 Aspiring Executives Forum 3 Host: Ms Jennifer WEE Deputy Group Chief Communications Officer, SingHealth Presenters 1. Empowering Health: Community Hospital of the Future (CHoF) at TTSH Integrated Care Hub (TTSH ICH) Ms Melissa BOEY, Tan Tock Seng Hospital 2. Driving Impact: Growing from an Analyst to Organisation Planning & Performance Professional Ms LOW Yee Hui National Dental Centre Singapore 3. Crisis to Resilience: My Journey in Crisis Planning at SingHealth Polyclinics Ms Selena HO, SingHealth Polyclinics 4. Journey in Setting Up New Operating Theatre Facilities Ms TAN Hui Min, Singapore General Hospital 5. Licensing & Service Development – Opening of Woodlands Health (WH) Ms Soh Rui Yi, Verene, Woodlands Health 6. Revolutionise Billing through Process Re-engineering & Automation (RPA) Mr GAN Chee Hao, Singapore National Eye Centre 7. Catalysing Change: My Smart SOC Journey Ms TAN Xin Yi, Changi General Hospital 8. Livechat Implementation on NUHS App Mr Dexter KUAN, National University Health System & Ms Jasmine HONG, National University Health System	Keynote Lecture Enhancing Patient Outcomes with Precision Medicine Through the Convergence of AI and AM Technology Dr HO Chaw Sing Co-founder and Chief Executive Officer, National Additive Manufacturing Innovation Cluster (NAMIC), Singapore
2.10pm			Prize Presentation
2.30pm	HM 22 From Discovery to Delivery: Navigating Innovation, Technology, and Value in Healthcare Dr Kevin SMITH President & Chief Executive Officer, University Health Network, Canada		Theme 3 – Technology Commercialisation
2.30pm			HE 5 Panel Discussion: Start with an Exit in Mind Mr Leni CHAN Director, Agency for Science, Technology and Research (A*STAR) & Ms Fiona LOKE Deputy Director, Medical Technology Office, SingHealth & Ms Preeti MOHAN Startup Co-founder & Mr Richard LIEU Head of Technology, Vivo Surgical
3.30pm	Tea Break
	Simpor-Roselle Ballroom		Peony Junior Ballroom
4.00pm	HM 23 Developing a Systemwide Culture of Strategic Thinking and Decision Making Mr Jeffrey KRAUT Executive Vice President, Strategy, Northwell Health, USA		Keynote Lecture Healthcare Engineering: AI-Based Neural Biomarkers for Acute and Chronic Pain Dr Metin Akay John S Dunn Endowed Professor, Biomedical Engineering Department, University of Houston
4.30pm			Theme 4 – Digital Health
4.30pm			HE 6 AI and High-Performance Computing for Smarter, Safer, and Scalable Healthcare Solutions Dr Rick GOH Director of Computing & Intelligence, Institute of High Performance Computing (IHPC), A*STAR
4.50pm			HE 7 Closing the Loop: How Automated Vision Screening Strengthens Primary-to-Tertiary Eye Care Dr Weijie POH Chief Scientist, Digital Life Line
5.00pm	End of Day
5.10pm			HE 8 Cardiologist Meets Engineer: A Dialogue on Innovation to Transform Cardiac Care Dr NG Choon Ta Senior Consultant Cardiologist, National Heart Centre Singapore (NHCS)
5.30pm			End of Day