Programme
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Programme Overview
The Singapore Healthcare Management 2025 will be held over 3 days in Sands Expo and Convention Centre, Singapore from 12 - 14 August 2025, bringing thought leaders from various expertise from Singapore around the world to share their insights and best practices.
Kindly stay tuned to the page for updates on the programme.
*Programme is subject to changes
| DAY 1 | 12 AUGUST 2025 | ||
|---|---|---|
| Start Time | Singapore Healthcare Management Congress | |
| Simpor-Roselle Ballroom | ||
| 8.00am |
Registration | |
| 8.15am |
Coffee & Tea |
|
| 9.00am |
Opening Ceremony | |
| 9.05am | Welcome Address Mr TAN Jack Thian Group Chief Operating Officer, SingHealth |
|
| 9.10am | Opening Address Mr TAN Kiat How Guest-of-Honour Senior Minister of State, Ministry of Digital Development and Information and Ministry of Health |
|
| 9.25am |
Keynote Address Servant Leadership Meets System Success: Sustaining High Performance in Complex Healthcare Dr Kevin SMITH President & Chief Executive Officer, University Health Network, Canada |
|
| 10.00am |
Tea Break |
|
| 10.30am |
HM 1 NHG Health's AI Journey Group Chief Executive Officer,
NHG Health, Singapore
|
|
| 11.30am |
HM 2
Embracing, Enabling and Energizing
Ms Maureen BISOGNANO President Emerita and Senior Fellow, Institute of Healthcare Improvement, USA |
|
| 12.30pm |
Poster Awards Presentation
Awards Presentation by Prof NG Wai Hoe
Group Chief Executive Officer,
SingHealth, Singapore |
|
| 1.00pm |
Lunch |
|
| |
Simpor-Roselle Ballroom |
Simpor Junior Ballroom |
| 2.00pm |
HM 3
Building the Neuroscience Network
Chief Executive Officer,
National Neuroscience Institute, SingHealth, Singapore |
HM 4
Aspiring Executives Forum 1
Host: Dr TAN Tai Kiat
Chief Operating Officer,
SingHealth Community Hospitals Presenters
1. NUHS App Emergency Visit – A Pilot Feature
Ms TAN Pei Ling,
National University Health System 2. An Integrated Approach To Healthcare Security
Mr Lucas WEE Wei Loong,
SingHealth HQ &
Mr Thomas LIM Hsi Yuan, SingHealth HQ 3. Case management for At-Risk patients at ED programme (CARED)
Ms NG Kai Xin,
Ng Teng Fong General Hospital 4. The Care Connection: My Path from Hospitality to Healthcare
Mr Edmund QUEK,
National Heart Centre Singapore 5. RPA and Python: Opportunities in Frontline Operations
Mr Shawn POH Kiat Keong,
Singapore General Hospital 6. Are We Really Ready for the Next Crisis?
Mr LEE Mao Sheng,
Sengkang General Hospital 7. Shaping the Future: Quality Improvement and Innovation Synergy
Ms Stacy LEONG,
National University Hospital |
| 3.00pm |
HM 5
Collaborative Cure - Navigating the Wide World of Healthcare Public Private Partnerships Prof Andy POH Honorary Professor, Health Services Management Centre, University of Birmingham & Senior Advisor, World Scientific and Health System Intelligence |
|
| 4.00pm |
Tea Break |
|
| |
Simpor-Roselle Ballroom | |
| 4.30pm |
HM 6
Leadership Journey and Beyond Prof Ivy NG Senior Advisor,
SingHealth Board, Singapore |
|
| 5.30pm |
End of Day |
|
| DAY 2 | 13 AUGUST 2025 |
|||
|---|---|---|---|
| Start Time | Singapore Healthcare Management Congress |
Singapore Healthcare Supply Chain Management Congress | |
| 8.30am |
Registration |
||
| Simpor-Roselle Ballroom |
Simpor Junior Ballroom | Peony Junior Ballroom | |
| 9.00am |
Director,
Preservation of Sites & Monument, National Heritage Board, Singapore |
HM 8 The System Provider Model Dr Tyson WELZEL Group Chief Innovation Officer, Mediclinic Group Ltd., Switzerland |
Welcome Address Mr ONG Kim Pong
Chairman,
Board of Directors, ALPS Pte. Ltd. |
| 9.10am |
SC 1 Transformation in Public Procurement – Journey towards Sustainability & Unnovation Chief of Government Procurement,
Ministry of Finance, Singapore |
||
| 10.00am |
Tea Break |
||
| Simpor-Roselle Ballroom |
Simpor Junior Ballroom |
Peony Junior Ballroom |
|
| 10.30am | HM 9 Digital Health as an Enabler for Partnership with Patients Dr David M LEVINE MD, MPH, MA Associate Professor of Medicine Harvard Medical School, USA |
HM 10 Dept of Internal Medicine, Singapore General Hospital Partnerships & Engagement, Mindfull
Division of Population Health & Integrated Care (PHI), SingHealth Speciality Nursing (Emergency Medicine), Singapore General Hospital Physiotherapy, SingHealth Community Hospitals
|
SC 2 Mr Philippe RUFFIER Group Senior Vice President,
IHH Healthcare, Singapore |
| 11.30am |
HM 11 Compassion for Self, Others and Organizations to Alleviate Burnout and Foster Collective Resilience Prof Andy HO Hau Yan PhD, EdD, MFT Nanyang Technological University, Singapore
|
SC 3 Supply Chain Trends 2025 Mr Peter LIDDELL Principal Advisor, Head of Healthcare & Life Sciences, KPMG Singapore |
|
| 12.30pm |
Lunch |
||
| |
Simpor-Roselle Ballroom |
Simpor Junior Ballroom | Peony Junior Ballroom |
| 1.30pm |
HM 12 Northwell's Journey to Achieving Systemness Mr Jeffrey KRAUT Executive Vice President, Strategy, Northwell Health, USA |
HM 13
Aspiring Executives Forum 2
Host: Dr WONG Kirk Chuan Chief Operating Officer,
Woodlands Health, Singapore Presenters
1. Rebooting Work: Digital Transformation at Pre-operative & Admitting Services (POAS)
Mr TIAN Zhihao,Sengkang General Hospital 2. EquipRENT @ NUH Ms Esabel LIM, National University Hospital 3. From Surgical Division Operations to Hospital Accreditation: A Learning Journey Ms NUR SORFINA Binte Ibrahim, Singapore General Hospital 4. From Rehearsal to Reality: Refining Patient Journey in NCCS Ms Angie LIU Anqi, National Cancer Centre Singapore & Ms Fiona CHIANG Hui Kim, National Cancer Centre Singapore 5. Homecoming Readiness: Bringing Together the Hearts of Woodlands Health Ms Kelley Megan TAN, Woodlands Health 6. Singapore National Eye Centre (SNEC) - Person-Centred Care (PCC) Adopting a System Approach to Operationalise Volunteers Management (VM) Function Mr Aloysius TAY, Singapore National Eye Centre 7. From Crisis to The Community Mr KWOK Meng Kei SingHealth HQ 8. Generations of Flavours: Co-Designing Patient Meals for Improved Nutrition Ms GOH Pan Ying Tan Tock Seng Hospital |
SC 4 From Fragile to Agile: Building a Resilient and Sustainable Healthcare Supply Chain Ms Ampy CHEUNG Aswin Vice President Supply Chain & Procurement Becton Dickinson, Singapore |
| 2.30pm |
President Emerita & Senior Fellow, Institute of Healthcare Improvement, USA
|
SC 5
Balancing Purpose, Prudence and Practicality: A Strategic Procurement Lens Mr PANG Chong Ning Chief Procurement Officer, National University of Singapore |
|
| 3.30pm |
Tea Break |
||
| |
Simpor-Roselle Ballroom | Peony Junior Ballroom | |
| 4.00pm |
HM 15
Dr CHUNG Kin LaiOne City, Two Systems – The Dual Track Healthcare in Hong Kong Chief Executive Officer, The Chinese University of Hong Kong Medical Centre, Hong Kong |
SC 6 |
|
| 5.00pm |
End of Day | ||
| DAY 3 | 14 AUGUST 2025 |
|||
|---|---|---|---|
| Start Time | Singapore Healthcare Management Congress |
Singapore Healthcare Engineering Congress | |
| 8.30am |
Registration |
||
| |
Simpor-Roselle Ballroom | Peony Junior Ballroom | |
| 9.00am |
HM 16
Impact of Patient Experience in Inpatient Care at Home – Insights from the US Experience MD, MPH, MA Associate Professor of Medicine, Harvard Medical School, USA |
Opening Ceremony and Welcome Address | |
| 9.05am |
CHE Sharing Assoc Prof ZHONG Liang |
||
| 9.25am | Keynote Lecture Prof TAN Sze Wee Advisor,
Temasek International, Singapore |
||
| 10.00am |
Tea Break |
||
| |
Simpor-Roselle Ballroom |
Simpor Junior Ballroom | Peony Junior Ballroom |
| 10.30am | HM 17 China's International Hospital Accreditation Standards (CIHA) – The Resurrection of Hospital Accreditation in Hong Kong Hospital Authority Dr CHUNG Kin Lai
Chief Executive Officer, The Chinese University of Hong Kong Medical Centre, Hong Kong |
HM 18 Improving Our Cyber Health: Understanding Digital Threats, Risks, and Rules Mr Gaurav Keerthi |
Theme 1 – Healthcare Operations Research & Management |
| HE 1 Engineering Healthcare: Unlocking Impact with Operations Research Prof Joel GOH Professor, Department of Analytics and Operations, NUS Business School, National University of Singapore & Assoc Prof Sean LAM Deputy Director, Health Services Research Centre, SingHealth |
|||
| Simpor-Roselle Ballroom | Theme 2 – Biomedical Engineering Applications in Musculoskeletal Sciences |
||
| 11.30am |
HM 19 Challenges in Driving Innovation in Healthcare Organizations Dr Tyson WELZEL
Group Chief Innovation Officer, Mediclinic Group Ltd., Switzerland |
||
| HE 2 Dr Andy YEW Senior Research Fellow, Division of Musculoskeletal Sciences, Singapore General Hospital |
|||
| 11.50am | HE 3 Dr Benjamin DING Consultant, Orthopaedic Surgery, Woodlands Health, NHG Health, Singapore |
||
| 12.10pm | HE 4 Assoc Prof KONG Pui Wah (Veni) Associate Dean, Continuing Education and Training, National Institute of Education, Nanyang Technological University, Singapore |
||
| 12.30pm |
Lunch |
||
| |
Simpor-Roselle Ballroom |
Simpor Junior Ballroom | Peony Junior Ballroom |
| 1.30pm | HM 20 Sit Here if You Need Encouragement Ms LO Lay Yi Singer-songwriter, LAYYI |
HM 21
Aspiring Executives Forum 3 Host: Ms Jennifer WEE Deputy Group Chief Communications Officer, SingHealth Presenters 1. Empowering Health: Community Hospital of the Future (CHoF) at TTSH Integrated Care Hub (TTSH ICH) Ms Melissa BOEY, Tan Tock Seng Hospital 2. Driving Impact: Growing from an Analyst to Organisation Planning & Performance Professional Ms LOW Yee Hui National Dental Centre Singapore 3. Crisis to Resilience: My Journey in Crisis Planning at SingHealth Polyclinics Ms Selena HO, SingHealth Polyclinics 4. Journey in Setting Up New Operating Theatre Facilities Ms TAN Hui Min, Singapore General Hospital 5. Service Development and Licensing for WH Opening Ms Verene SOH Rui Yi, Woodlands Health 6. Revolutionise Billing through Process Re-engineering & Automation (RPA) Mr GAN Chee Hao, Singapore National Eye Centre 7. Catalysing Change: My Smart SOC Journey Ms TAN Xin Yi, Changi General Hospital 8. Livechat Implementation (on NUHS App) Mr Dexter KUAN, National University Health System & Ms Jasmine HONG, National University Health System |
Keynote Lecture Dr HO Chaw Sing Co-founder and Chief Executive Officer, National Additive Manufacturing Innovation Cluster (NAMIC), Singapore |
| 2.10pm | Prize Presentation | ||
| 2.30pm | HM 22 From Discovery to Delivery: Navigating Innovation, Technology, and Value in Healthcare Dr Kevin SMITH President & Chief Executive Officer, University Health Network, Canada |
Theme 3 – Technology Commercialisation | |
| HE 5 Panel Discussion Mr Leni CHAN Medical Technology Office, SingHealth Startup Co-founder Head of Technology, Vivo Surgical |
|||
| 3.30pm |
Tea Break |
||
| |
Simpor-Roselle Ballroom | Peony Junior Ballroom | |
| 4.00pm | HM 23
Developing a Systemwide Culture of Strategic Thinking and Decision Making
Mr Jeffrey KRAUT
Executive Vice President, Strategy, Northwell Health, USA |
Keynote Lecture Dr Metin Akay John S Dunn Endowed Professor, Biomedical Engineering Department, University of Houston |
|
| 4.30pm |
Theme 4 – Digital Health | ||
| HE 6 Dr Rick GOH Director of Computing & Intelligence, Institute of High Performance Computing (IHPC), A*STAR |
|||
| 4.50pm |
HE 7 Dr Weijie POH Chief Scientist, Digital Life Line |
||
| 5.00pm | End of Day | ||
| 5.10pm |
HE 8 |
||
| 5.30pm | End of Day | ||
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