Programme | SingHealth Academy

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Programme Overview

The Singapore Healthcare Management 2025 will be held over 3 days in Sands Expo and Convention Centre, Singapore from 12 - 14 August 2025, bringing thought leaders from various expertise from Singapore around the world to share their insights and best practices.

Kindly stay tuned to the page for updates on the programme.

*Programme is subject to changes

DAY 1 \| 12 AUGUST 2025
Start Time	Singapore Healthcare Management Congress
	Simpor-Roselle Ballroom
8.00am	Registration
8.15am	Coffee & Tea
9.00am	Opening Ceremony
9.25am	Keynote Address
10.00am	Tea Break
10.30am	HM 1 NHG’s AI Journey Assoc Prof Joe SIM Group Chief Executive Officer, NHG Health, Singapore
11.30am	HM 2 Dr Kevin SMITH President & Chief Executive Officer, University Health Network, Canada
12.30pm	Poster Awards Presentation Awards Presentation by Prof NG Wai Hoe Group Chief Executive Officer, SingHealth, Singapore
1.00pm	Lunch
	Simpor-Roselle Ballroom	Simpor Junior Ballroom
2.00pm	HM 3 Building the Neuroscience Network Prof AU Wing Lok Chief Executive Officer, National Neuroscience Institute, SingHealth, Singapore	HM 4 Aspiring Executives Forum 1 Host: Dr TAN Tai Kiat Chief Operating Officer, SingHealth Community Hospitals Presenters 1. Digital Emergency Care (on NUHS App) Ms TAN Pei Ling, National University Health System 2. Energising and Digitalising/ SingHealth Security and Carpark Operations Mr Lucas WEE Wei Loong, SingHealth HQ & Mr Thomas LIM Hsi Yuan, SingHealth HQ 3. CARED Program Ms NG Kai Xin, Ng Teng Fong General Hospital 4. The Care Connection: My Path from Hospitality to Healthcare Mr Edmund QUEK, National Heart Centre Singapore 5. Journey as a Management Executive in WH Mr WU Wei Yan, Woodlands Health 6. RPA and Python: Opportunities in Frontline Operations Mr Shawn POH Kiat Keong, Singapore General Hospital 7. Are We Really Ready for the Next Crisis? Mr LEE Mao Sheng, Sengkang General Hospital 8. QI for Innovation Ms Stacy LEONG, National University Health System
3.00pm	HM 5 Embracing, Enabling and Energizing Mrs Maureen BISOGNANO President Emerita & Senior Fellow, Institute of Healthcare Improvement, USA
4.00pm	Tea Break
	Simpor-Roselle Ballroom
4.30pm	HM 6 Leadership Journey and Beyond Prof Ivy NG Senior Advisor, SingHealth Board Singapore
5.30pm	End of Day

DAY 2 \| 13 AUGUST 2025
Start Time	Singapore Healthcare Management Congress			Singapore Healthcare Supply Chain Management Congress
8.30am	Registration
	Simpor-Roselle Ballroom		Simpor Junior Ballroom	Peony Junior Ballroom
9.00am	HM 7 A Global Heritage Accolade for Singapore Ms Jean WEE Director, Preservation of Sites & Monument, National Heritage Board, Singapore		HM 8 The System Provider Model Dr Tyson WELZEL Group Chief Innovation Officer, Mediclinic International Group, Switzerland	Welcome Address Mr ONG Kim Pong Chairman, Board of Directors, ALPS Pte. Ltd.
9.10am				SC 1 Mr TAY Ter Long Chief of Government Procurement, Ministry of Finance, Singapore
10.00am	Tea Break
		Simpor-Roselle Ballroom	Simpor Junior Ballroom	Peony Junior Ballroom
10.30am	Patient Experience	HM 9 Home Hospital: Model, Innovation, and Scale Dr David M LEVINE MD, MPH, MA Associate Professor of Medicine Harvard Medical School, USA	HM 10 It Takes a Village to Manage Abuse and Harassment in the Healthcare Ecosystem Ms Dorcas YIM Director, Human Resources, Tower Transit Singapore & Ms Nadia DAENG Manager, Partnerships & Engagement, Mindfull & Ms Murnie BINTE OSMAN ZAIEUDDIN Nurse Clinician, Division of Population Health & Integrated Care (PHIC), SingHealth & Ms Genevieve NG Nurse Clinician (Advanced Practice Nurse), Speciality Nursing (Emergency Medicine), Singapore General Hospital	SC 2 Mr Philippe RUFFIER Group Head of Procurement, IHH Healthcare, Singapore
11.30am	HM 11 Compassion for Self, Others and Organizations to Alleviate Burnout and Foster Collective Resilience Prof Andy HO Hau Yan PhD, EdD, MFT Nanyang Technological University, Singapore			SC 3 Supply Chain Trends 2025 Mr Peter LIDDELL Principal Advisor, Head of Healthcare & Life Sciences, KPMG Singapore
12.30pm	Lunch
	Simpor-Roselle Ballroom		Simpor Junior Ballroom	Peony Junior Ballroom
1.30pm	HM 12		HM 13 Aspiring Executives Forum 2 Host: Dr WONG Kirk Chuan Chief Operating Officer, Woodlands Health, Singapore Presenters 1. Rebooting Work: Digital Transformation at Pre-operative & Admitting Services (POAS) Mr TIAN Zhihao, Sengkang General Hospital 2. EquipRENT @ NUH Ms Esabel LIM, National University Health System 3. From Surgical Division Operations to Hospital Accreditation: A Learning Journey Ms NUR SORFINA Binte Ibrahim, Singapore General Hospital 4. From Rehearsal to Reality: Refining Patient Journey in NCCS Ms Angie LIU Anqi, National Cancer Centre Singapore & Ms Fiona CHIANG Hui Kim, National Cancer Centre Singapore 5. Homecoming Readiness: Bringing Together the Hearts of Woodlands Health Ms Kelley Megan TAN, Woodlands Health 6. Singapore National Eye Centre (SNEC) - Person-Centred Care (PCC) Adopting a System Approach to operationalize Volunteers Management (VM) function Mr Aloysius TAY, Singapore National Eye Centre 7. From Crisis to The Community Mr KWOK Meng Kei, SingHealth HQ 8. Generations of Flavours: Co-Designing Patient Meals for Improved Nutrition Ms GOH Pan Ying, Tan Tock Seng Hospital	SC 4
2.30pm	HM 14 Listening - A Powerful Tool for Leaders and Carers Mrs Maureen BISOGNANO President Emerita & Senior Fellow, Institute of Healthcare Improvement, USA			SC 5 Balancing Purpose, Prudence and Practicality: A Strategic Procurement Lens Mr PANG Chong Ning Chief Procurement Officer, National University of Singapore, Singapore
3.30pm	Tea Break
	Simpor-Roselle Ballroom			Peony Junior Ballroom
4.00pm	HM 15 One City, Two Systems – The Dual Track Healthcare in Hong Kong Dr CHUNG Kin Lai Chief Executive Officer, The Chinese University of Hong Kong Medical Centre, Hong Kong		HM 16 Northwell's Journey to Achieving Systemness Mr Jeffrey A KRAUT Executive Vice President, Strategy, Northwell Health, USA	SC 6
5.00pm	End of Day

DAY 3 \| 14 AUGUST 2025
Start Time	Singapore Healthcare Management Congress		**Singapore Healthcare Engineering Congress**
8.30am	Registration
	Simpor-Roselle Ballroom	Simpor Junior Ballroom	Peony Junior Ballroom
9.00am	HM 17 China's International Hospital Accreditation Standards (CIHA) – The Resurrection of Hospital Accreditation in Hong Kong Hospital Authority Dr CHUNG Kin Lai Chief Executive Officer, The Chinese University of Hong Kong Medical Centre, Hong Kong	HM 18	Opening Ceremony and Welcome Address
9.05am			CHE Sharing Assoc Prof ZHONG Liang
9.25am			Keynote Lecture Prof TAN Sze Wee Advisor, Temasek International, Singapore
10.00am	Tea Break
	Simpor-Roselle Ballroom	Simpor Junior Ballroom	Peony Junior Ballroom
10.30am	HM 19 Impact of Patient Experience in Inpatient Care at Home – Insights from the US Experience Dr David M LEVINE MD, MPH, MA Associate Professor of Medicine, Harvard Medical School, USA	HM 20 Improving Our Cyber Health: Understanding Digital Threats, Risks, and Rules Mr Gaurav KEERTHI Chief Executive Officer, StrongKeep, Singapore	Theme 1 – Healthcare Operations Research & Management
10.30am			HE 1 Engineering Healthcare: Unlocking Impact with Operations Research Prof Joel GOH Professor, Department of Analytics and Operations, NUS Business School, National University of Singapore & Assoc Prof Sean LAM Deputy Director, Health Services Research Centre, SingHealth
11.30am	HM 21 Mr Andy POH Advisor, Dubai, UAE	HM 22 Challenges in Driving Innovation in Healthcare Organizations Dr Tyson WELZEL Group Chief Innovation Officer, Mediclinic International Group, Switzerland	Theme 2 – Biomedical Engineering Applications in Musculoskeletal Sciences
11.30am			HE 2 Dr Andy YEW Senior Research Fellow, Division of Musculoskeletal Sciences, Singapore General Hospital
11.50am			HE 3 Dr Benjamin DING Consultant, Orthopaedic Surgery, Woodlands Health, NHG Health, Singapore
12.10pm			HE 4 Assoc Prof KONG Pui Wah (Veni) Associate Dean, Continuing Education and Training, National Institute of Education, Nanyang Technological University, Singapore
12.30pm	Lunch
	Simpor-Roselle Ballroom	Simpor Junior Ballroom HM 24 Aspiring Executives Forum 3 Host: Ms Jennifer WEE Deputy Group Chief Communications Officer, SingHealth Presenters 1. Empowering Health: Community Hospital of the Future (CHoF) at TTSH Integrated Care Hub Ms Melissa BOEY, Tan Tock Seng Hospital 2. Driving Impact: Growing from an Analyst to Organisation Planning & Performance Professional Ms LOW Yee Hui, National Dental Centre Singapore 3. Crisis to Resilience: My Journey in Crisis Planning at SingHealth Polyclinics Ms Selena HO, SingHealth Polyclinics 4. Journey in Setting Up New Operating Theatre Facilities Ms TAN Hui Min, Singapore General Hospital 5. Service Development and Licensing for WH Opening Ms Verene SOH Rui Yi, Woodlands Health 6. Revolutionise Billing through Process Re-engineering & Automation (RPA) Mr GAN Chee Hao, Singapore National Eye Centre 7. Catalysing Change: My Smart SOC Journey Ms TAN Xin Yi, Changi General Hospital 8. Livechat Implementation (on NUHS App) Mr Dexter KUAN, National University Health System & Ms Jasmine HONG, National University Health System	Peony Junior Ballroom
1.30pm	HM 23 Sit Here if You Need Encouragement Ms LO Lay Yi Singer-songwriter, LAYYI		Keynote Lecture Dr HO Chaw Sing Co-founder and Chief Executive Officer, National Additive Manufacturing Innovation Cluster (NAMIC), Singapore
2.10pm			Prize Presentation
2.30pm	HM 25 Dr Kevin SMITH President & CEO University Health Network, Canada		Theme 3 – Technology Commercialisation
2.30pm			HE 5 Panel Discussion Mr Leni CHAN Director, Agency for Science, Technology and Research (A*STAR) & Ms Fiona LOKE Deputy Director, Medical Technology Office, SingHealth & Ms Preeti MOHAN Startup Co-founder & Mr Richard LIEU Head of Technology, Vivo Surgical
3.30pm	Tea Break
	Simpor-Roselle Ballroom		Peony Junior Ballroom
4.00pm	HM 26 Developing a Systemwide Culture of Strategic Thinking and Decision Making Mr Jeffrey A KRAUT Executive Vice President, Strategy, Northwell Health, USA		Theme 4 – Digital Health
4.00pm			HE 6 Dr Rick GOH Director of Computing & Intelligence, Institute of High Performance Computing (IHPC), A*STAR
4.20pm			HE 7 Dr Weijie POH Chief Scientist, Digital Life Line
4.40pm			HE 8 Dr NG Choon Ta Senior Consultant Cardiologist, National Heart Centre Singapore (NHCS)
5.00pm	End of Day