Sean Lam

Assoc Prof Sean Lam

Associate Professor Sean Lam is the deputy director for the SingHealth Health Service Research Centre. He is also an Adjunct Associate Professor with the Duke-NUS Health Service and Systems Research Signature Program and the SingHealth Duke-NUS Global Health Institute. 

His research passion lies in the application of decision science and quantitative methodologies to solve complex health system problems. His interdisciplinary research focus aims to advance academic knowledge and influence healthcare policy and practice, promoting a data-driven, evidence-based, and patient-centric approach towards the effective delivery of health services.

Presentation Synopsis
Engineering Healthcare: Unlocking Impact with Operations Research
This session explores how Operations Research (OR) can transform healthcare by unlocking hidden efficiencies and driving smarter decision-making. 

Prof Joel Goh will begin with a primer on key OR principles and their successful application across industries. 

Assoc Prof Sean Lam will then present some use-cases from Singapore hospital operations, demonstrating how OR has enabled data-driven improvements both at the frontline and system levels. He will also introduce a tiered collaboration framework that matches problem complexity with solution approaches — empowering operations teams to independently tackle simpler challenges through targeted training, while mobilising deep partnerships with OR experts for more complex, strategic problems. 

The session highlights how aligning technical expertise with operational ownership is key to achieving sustainable and scalable healthcare impact.

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