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CHEER Programme

References and Further Resources

Theme Type Reference/ Resource
Compassion ​ ​ ​ ​ ​ ​ ​ ​ ​
Book

Worline, MC and Dutton, JE (2017) Awakening the Compassion at work. Barrett-Koehler Publication

NLB e-book link: https://nlb.overdrive.com/media/DD5A2426-EF2A-4B2C-B26D-AF664204F0B5

NLB audio book link: https://nlb.overdrive.com/media/8733103C-CD33-4753-ADBB-5ABCEA04AAEB

Video

Compassion, Abby Donelson,TEDxYouth@RVA: https://www.youtube.com/watch?v=8JSMI8Xrwms

[8:45 min]

VideoHow to be more compassionate, Andrea Hollingsworth: https://www.youtube.com/watch?v=biaDmngwepM [19:59 min]
VideoSelf-compassion and Emotional Resilience, Andrea Hollingsworth: https://www.youtube.com/watch?v=32b7JUzE6D8 [23:03 min]
Online resourcesCompassionLab: http://www.thecompassionlab.com/compassion-at-work-blog/
Online resourcesDunlop, A. (2020) Compassionate Management in the Workplace. Major Papers. 115. https://scholar.uwindsor.ca/major-papers/115
Online resourcesNational Forum for Health and Wellbeing at Work, UK (2017). Compassion at work toolkit.

https://www.oscarkilo.org.uk/media/545/download?inline

Online resourcesChowdhury, M.R. (2020) How to foster compassion at work through compassionate leadership. https://positivepsychology.com/compassion-at-work-leadership/
Online resourcesZen Habits, A Guide to cultivation Compassion in Your Life, with 7 practices: https://zenhabits.net/a-guide-to-cultivating-compassion-in-your-life-with-7-practices/
Humility
Book

Hess, ED and Ludwig, K (2017) Humility is the New Smart. Barrett-Koehler Publication

NLB eBook Link: https://nlb.overdrive.com/media/FDEDDBC7-02DA-43AD-9ECA-8A536047E5B2

NLB audio book link: https://nlb.overdrive.com/media/7DF2E78A-F532-4ABE-994E-AF5656F99FE6

Journal ArticleOc. B et al. (2015) Leader humility in Singapore. The Leadership Quarterly (26): 68-80
Online resourcesLeadership Freak (2017), 10 questions humble leaders ask themselves: https://leadershipfreak.blog/2017/02/01/27499/
Empathy


Book

Riess, H. (2018) The Empathy Effect. Sounds True Publication

NLB e-book link: https://nlb.overdrive.com/media/11C8AC1C-C7E8-4B29-9819-631062BBEE86

VideoBrene Brown on Empathy, RSA, https://www.youtube.com/watch?v=1Evwgu369Jw [2:53 min]
Video
Importance of labelling emotions|Human Improvement Project https://www.youtube.com/watch?v=j13JW5wRP_g [1:53 min]
VideoCommunication Training: Empathic Listening- Inside Out 2015, Academy of Social Competency https://www.youtube.com/watch?v=t685WM5R6aM [1:44 min]
Online resourcesEckerman, C.E. (2021) 40 Kindness activities & empathy worksheets for students and adults. https://positivepsychology.com/kindness-activities-empathy-worksheets/
Encompassing ​ ​


VideoAn introduction to unconscious bias: https://www.youtube.com/watch?v=KCgIRGKAbfc [3:30 min]
Video2 minutes book summary: Thinking Fast and Slow: https://www.youtube.com/watch?v=9ivtvPVkFkw [2:07]
VideoManaging Unconscious Bias, Facebook: https://managingbias.fb.com/ [1hr 5 min]
Online resourcesFelkey A.J. (2020). The Inclusion Habit. https://diversityjournal.com/20611-the-inclusion-habit/
Self-assessmentThe Implicit Association Test: https://implicit.harvard.edu/implicit/takeatest.html
Respect
Online resourcesJames TA (2018) Setting the stage: why health care needs a culture of respect: https://postgraduateeducation.hms.harvard.edu/trends-medicine/setting-stage-why-health-care-needs-culture-respect
Online resourcesUTMB Professionalism Committee (2017) Top 10 ways to show respect in the workplace: https://www.utmb.edu/impact/home/2017/02/17/top-10-ways-to-show-respect-in-the-workplace
Micro habits
Book

James Clear (2018) Atomic Habits: An easy and proven way to build good habits and break bad ones. Penguin Publishing Group

NLB e book link: https://nlb.overdrive.com/media/D29CC053-29CE-4E90-9596-61DA1F2F555D

NLB audio book link: https://nlb.overdrive.com/media/7AD5EDFA-C544-4B69-80A2-9356BB99E131

Book

BJ Fogg (2019) Tiny habits: the small changes that change everything. Penguin Publishing Group

NLB e book link:

NLB audio book link: https://nlb.overdrive.com/media/FE346854-7A80-441B-843E-E4C92DBB7952

Online resourcesArianna Huffington (2021) Microsteps: The big idea that's too small to fail: https://thriveglobal.com/stories/microsteps-big-idea-too-small-to-fail-healthy-habits-willpower/
Nonviolent Communication (NVC)





Organisation websiteCentre for Nonviolent Communication. Learn Nonviolent Communication: https://www.cnvc.org/learn-nvc
Book

Marshall Rosenberg (2015) Nonviolent Communication: A language of life. 3rd Ed. Puddle Dancer Publication

NLB e-book link: https://nlb.overdrive.com/media/DBA308DF-2337-40C3-9604-6222A80E3067

Book

Marshall Rosenberg (2012) Living Nonviolent Communication: Practical Tools to Connect and Communicate Skilfully in Every Situation. Sounds True Publication

NLB e-book link: https://nlb.overdrive.com/media/F65AF671-BD57-4B96-B099-9339AC021BEE

VideoOwn your behaviours, Master your communication, Determine your success, Louise Evans, TEDxGenova: https://www.youtube.com/watch?v=4BZuWrdC-9Q
VideoCompassionate Communication Training- Part 1 of 3, Yvette Erasmus, PsyD https://www.youtube.com/watch?v=ERA9tYflvXs
VideoCompassionate Communication Training- Part 2 of 3, Yvette Erasmus, PsyD, https://www.youtube.com/watch?v=-Lz-mB38Ajo
VideoCompassionate Communication Training- Part 3 of 3, Yvette Erasmus, PsyD https://www.youtube.com/watch?v=hnS07F5-Tyw
VideoNonviolent Communication with Jeff Brown. Maharaishi International University. Jeff Brown: https://www.youtube.com/watch?v=9XNQ7goFTLw [1hr 9 min]
NVC in the workplace ​ ​


Online resourcesPuddle Dancer Press. Nonviolent communication in the workplace: https://www.nonviolentcommunication.com/learn-nonviolent-communication/nvc-workplace/
VideoHow do I begin bringing NVC to work?, NVC Academy https://www.youtube.com/watch?v=ghLXfj9_-Jg
VideoHow to ask for feedback at work, NVC Academy https://www.youtube.com/watch?v=BuIik8RmRnc
VideoHow do I give critical feedback without sounding mean?, NVC Academy, https://www.youtube.com/watch?v=-U2VTE4AtJA
Online resourcesBob Marshall (2015) NVC in the Workplace. https://flowchainsensei.wordpress.com/2015/09/04/nvc-in-the-workplace/
NVC- Addressing conflicts
Online resourcesPuddle Dancer Press. Nonviolent Communication and Conflict Resolution: https://www.nonviolentcommunication.com/learn-nonviolent-communication/nvc-conflict-resolution/
Online resourcesMiki Kashtan (2002) Transforming Power Relations: the Invisible Revolution: https://www.cnvc.org/what-nvc/articles-writings/transforming-power-relations/transforming-power-relations-invisible-revolution
Book

Marshall Rosenberg (2010) We can work it out: Resolving conflicts peacefully and powerfully. Puddle Dancer Press.

NLB e book link: https://nlb.overdrive.com/media/D7660D81-BE07-431A-9BAA-5702E1CCC99E

NVC- Giving & receiving feedback
Online resourcesMiki Kashtan (2008) Giving Feedback without criticism: https://baynvc.org/feedback-without-criticism/
Online resourcesDave Bailey (2019) How to deliver constructive feedback in difficult situation: https://medium.com/s/please-advise/the-essential-guide-to-difficult-conversations-41f736e63ccf
NVC- Expressing gratitude/ appreciationOnline resourcesPuddle Dancer Press. Nonviolent Communication and Gratitude: https://www.nonviolentcommunication.com/learn-nonviolent-communication/nvc-gratitude/