The delivery of excellent healthcare relies heavily on the support provided by administrative and functional domains such as Finance, Communications, Human Resources etc. Staff in each domain need to have specific and customised sets of competencies and skillsets to perform their jobs well. Roles in each domain can fall into three broad categories: Strategist/Opportunist, Enabler and Change Agent/Catalyst.
CHeAL provides programmes to promote mastery in each domain, equipping staff to excel in their respective roles—ultimately ensuring that the best care is delivered to patients.
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