Emotional Intelligence Mastery for Healthcare Professionals (EIMHP)

The healthcare sector is a challenging industry to work in. Healthcare workers are expected to always remain professional, in the face of the various difficulties and demands that await them in their daily duties. New healthcare professionals transiting from their roles to formal staff tend to experience higher levels of work-related stress, resulting in adaptation issues. 

 

Transition support is therefore essential to help these novice healthcare professionals manage the complexity and uncertainty of the work demands, and to help them manage their perceived lack of control and disorientation. This would also help them to assimilate into their new roles and new environments.

 

Revamped from the previous Essential Management Skills Programme (EMSP), the Emotional Intelligence Mastery for Healthcare Professionals (EIMHP) is a 3.5-day workshop incorporated new and enhanced content that are important and relevant to the healthcare industry. 

 

Programme Outline and Competencies Focused On:

Participants will attend four separate modules, each covering different competencies:

• Personal mastery in EQ (personal and social awareness) 
• Emphasis on social awareness and how  to communicate to get buy-in from different profiles in the way we practice Advocacy and Inquiry balanced with Listening.
  

Module 2: Building Personal Resilience 

• Growth mindset culture is critical to enable change processes, in the dynamic  healthcare landscape is that is ever-evolving. 
• Team members need to be open to new techniques, methodologies and approaches to patient care.
  

Module 3: Conflict Management and Team Cohesion

• Create psychological safety in teams to empower team members who feel safe, respected and supported without fear of repercussions to innovate, learn and grow. 
• As healthcare leaders/members they learn how to  create this safe environment where there is high level of trust and openness. 
  

Module 4: Interprofessional Practice: The Heart of the Matter 

• Establishing objectives, definitions and terminology 
  
• Understanding teams and teamwork, as well as the challenges & barriers to IPP  
  
• Participating in IPP activities
  

     
*This programme is for SingHealth and Duke-NUS staff only.

For more information on EIMHP, please write to healthleadership@singhealthacademy.edu.sg.