Abstract Listing
We have received more than 550 Abstracts for Singapore Healthcare Management 2021 and we thank everyone for your participation!
Refer below to the list of Abstracts for each category.
OPERATIONS CATEGORY
| Abstract Category | Abstract Code | Title | Author(s) | Main Author's Department | Institution |
| Operations | SHM_OP001 | Project TRACK (Triage Retail pharmACy worKflow) | Neo Zhi Yang & Team | Pharmacy | Singapore General Hospital |
| Operations | SHM_OP002 | Project SAPPORO (Staff Prescription - bluPort Optimization) | Neo Zhi Yang & Team | Pharmacy | Singapore General Hospital |
| Operations | SHM_OP003 | Introduction of a mid-shift nurse role in the paediatric oncology unit | Lim Siew Ling Yvonne & Team | Ward 76 | KK Women's and Children's Hospital |
| Operations | SHM_OP004 | “Travel-less, See More” | Rachel Marie Towle & Team | RHS – Office of Integrated Care | Singapore General Hospital |
| Operations | SHM_OP005 | A descriptive study on reasons for prolonged hospital stay in a tertiary hospital in Singapore | Rachel Marie Towle & Team | RHS – Office of Integrated Care | Singapore General Hospital |
| Operations | SHM_OP006 | Increase Preceptors’ Level Of Confidence In Identifying Students Who Require Close Supervision at the Early Phase of the Pre-Registration Consolidated Placement (PRCP) | Lau Keat Yeng & Team | SingHealth Alice Lee Institute of Advanced Nursing (IAN) |
Singapore General Hospital |
| Operations | SHM_OP007 | To empower support group volunteers in patient’s communication to reduce calls for emotional support to Breast Care Nurses (BCN) within 6 months | Ng Li Juan Krismaine & Team | Speciality Nursing | Singapore General Hospital |
| Operations | SHM_OP008 | 30% Time Reduction in product recall processes with Dental Clinic Instrument Traceability | Lim Wei Feng Doris & Team | Nursing Division | Sengkang General Hospital |
| Operations | SHM_OP009 | All You Need to Know, Right in Your Pocket! | Candyce Lee Yi Ru & Team | Inpatient Operations | Changi General Hospital |
| Operations | SHM_OP010 | To reduce the percentage of cancellations for portering of dialysis patients from Renal Dialysis Center (RDC) to the wards and vice versa, without increasing the wait time for portering for said patients | Liang Wenqian & Team | Renal Dialysis Center | Singapore General Hospital |
| Operations | SHM_OP011 | Digitising the Hand Hygiene (HH) Audit in SingHealth | Teo Shao Chu & Team | Institute for Patient Safety & Quality (IPSQ) | SingHealth HQ |
| Operations | SHM_OP012 | Improving Home Visitation Management through Digitalization | Siti Fatimah Binte Ali Akbar & Team | Children’s Complex and Home Care Services (CCHCS) | KK Women's and Children's Hospital |
| Operations | SHM_OP013 | We are Cashless! | Neo Yuan Qi Corin & Team | Inpatient Operations | Changi General Hospital |
| Operations | SHM_OP014 | Providing care continuity in the community during a pandemic | Selly Julianty & Team | SingHealth Office of Regional Health | SingHealth HQ |
| Operations | SHM_OP015 | The time and cost saving strategy for N3 licence application | Wayne Lim Xian Feng & Team | Office of Biosafety | SingHealth HQ |
| Operations | SHM_OP016 | Use of HeartNavigator Software to aid in localising sectional anatomy for paediatric cardiac interventional procedure | Lai Hui Qi & Team | DDII | KK Women's and Children's Hospital |
| Operations | SHM_OP017 | TEMI – Wayfinding made easy | Ng Yu Han Gareth & Team | Radiology | Singapore General Hospital |
| Operations | SHM_OP018 | Radiology rescheduling made easy for Drop & Go | Ng Yu Han Gareth & Team | Radiology | Singapore General Hospital |
| Operations | SHM_OP019 | The continuity of care for neonates with jaundice- an APN-Led NNJ Clinic on Sundays and Public Holidays | Khoo Shi Min & Team | Nursing Clinical Services, Division of Nursing | KK Women's and Children's Hospital |
| Operations | SHM_OP020 | Effective disinfecting of protective devices used in the course of treating SARS-CoV2 positive patients | Moarie Tan & Team | CSSU | Sengkang General Hospital |
| Operations | SHM_OP021 | To Streamline Work Processes on Handling and Usage of ENT Instruments | Carol Sim Chee Hong | Blk 3 Level 2 Major Operating Theatre | Singapore General Hospital |
| Operations | SHM_OP022 | Recycling Single Use Surgical Instruments from Hospital | Tan Hui & Team | Environmental Services | Singapore General Hospital |
| Operations | SHM_OP023 | Improve compliance rate for Outsourced Staff’s daily temperature reading submission | Grace Tay Sin Yee & Team | General Services | Changi General Hospital |
| Operations | SHM_OP024 | “Efficient, Effective and Safe” COVID-19 Vaccination: Standardization of Practices at SHP’s COVID-19 Vaccination Hubs | Tan Ai Meng & Team | Nursing Administration | SingHealth Polyclinics |
| Operations | SHM_OP025 | Infection control training and competency of staff at a Swab Isolation Facility (SIF) | Lam Woan Ching & Team | Department of Nursing Administration | SingHealth Polyclinics |
| Operations | SHM_OP026 | Getting’ Chill in the Pill-Fill-Till-Bill Climax | Angela Lee Wing Yan & Team | Pharmacy | SingHealth Polyclinics |
| Operations | SHM_OP027 | To achieve 100% adherence to the 'Scrub-the-Hub' protocol for haemodialysis catheters in accordance to the CDC guidelines among SGH RDC nurses within 6 months | Amy Lim Ee Lin & Team | Speciality Nursing | Singapore General Hospital |
| Operations | SHM_OP028 | Utilising coding to improve the turnaround time in the generation of 3-year Re-privileging report for specialists with practising rights granted in Singapore General Hospital. | Wong San See & Team | Patient Safety and Clinical Standards | Singapore General Hospital |
| Operations | SHM_OP029 | Improving staff efficiency through technology and automation | Wong Wan Chi & Team | Pre-Operative & Admitting Services (POAS) | Sengkang General Hospital |
| Operations | SHM_OP030 | Reducing Outpatient MRI Appointment No-show Rate Through Artificial Intelligence Predictive Analytics | Lisa Tham Mui Hiong & Team | Radiography | Changi General Hospital |
| Operations | SHM_OP031 | Improving the provision of Specialist-led care for otorhinolaryngology outpatients at SGH | Toh Song Tar & Team | Otorhinolaryngology - Head and Neck Surgery (SGH) | Singapore General Hospital |
| Operations | SHM_OP032 | To Decrease the In-Processing Time for Residents of Community Care Facility (CCF) | Moey Kirm Seng Peter | SHP – Eunos | SingHealth Polyclinics |
| Operations | SHM_OP033 | Ramp… Ramp Up NCS Service | Lee Hwee Khim & Team | Nursing | SingHealth Polyclinics |
| Operations | SHM_OP034 | Formation of EarLy MAnagement (ELMa) Ward for medically stable COVID patients | Adeline Wong Yen Choo & Team | Inpatient Operations | Changi General Hospital |
| Operations | SHM_OP035 | Implementation of Cart Washer Disinfector in Housekeeping Operations | Ang Yi Bin & Team | ENVIRONMENTAL SERVICES | Singapore General Hospital |
| Operations | SHM_OP036 | Reducing Late Return Medicine from Wards | Tan Gek Foon & Team | Children Inpatient Pharmacy | KK Women's and Children's Hospital |
| Operations | SHM_OP037 | Boosting staff Productivity and Efficiency by devising a New In- Patient Meal Ordering System- Touch 2 Order | Ashu Sharma & Team | Food Services | KK Women's and Children's Hospital |
| Operations | SHM_OP038 | Automation of 3rd party insurance code update for the billing of COVID-19 swab tests | Ong Xin Yi Miki & Team | Inpatient Operations | Changi General Hospital |
| Operations | SHM_OP039 | Integrated Services for GP Referral in SGH | Rachel Chan Hwee Cher & Team | Patient Liaison Service (PLS) | Singapore General Hospital |
| Operations | SHM_OP040 | Management of a Hybrid Award Ceremony- Singapore Health Quality Service Award (SHQSA) 2021 and the Considerations Involved | Joyce Mak & Team | Group OPE | SingHealth HQ |
| Operations | SHM_OP041 | Cross- Training between Nurses to enhance Patient Care and Safety | Rasidah Binte Rashid & Team | Ward 42 / High Dependency Unit | KK Women's and Children's Hospital |
| Operations | SHM_OP042 | Video Consultation in KK Women’s and Children’s Hospital, Children’s Emergency | Lim Rong Xiu Cynthia & Team | Nursing Clinical Service | KK Women's and Children's Hospital |
| Operations | SHM_OP043 | Digital Transformation of Outpatient Prescription in SGH | Li Nanlan & Team | Process Transformation & Improvement | Singapore General Hospital |
| Operations | SHM_OP044 | Evaluation of Hospital Clinical Facility Adjacency for Optimal Siting of Services | Choo Ee Leen & Team | Corporate Planning & Development | National University Hospital |
| Operations | SHM_OP045 | Clinic Without Walls: Care Anytime, Care Anywhere | Michael Leow & Team | Operations | Tan Tock Seng Hospital |
| Operations | SHM_OP046 | Coping with expansion: Decentralisation of administrative function for SingHealth (SHS) Surgery in General (SIG) Residency Programme | Alicia Goh Hui Peng & Team | GME Residency, Group Education | SingHealth HQ |
| Operations | SHM_OP047 | Advanced Practice Nurse - Led Contraceptive Implant Clinic: An approach to reduce waiting time | Zhang Xinrong & Team | Nursing Clinical Services | KK Women's and Children's Hospital |
| Operations | SHM_OP048 | Target Zero Error in Specimen Labelling: A Patient Safety Initiative | Ong Poh Kiong & Team | Nursing | SingHealth Polyclinics |
| Operations | SHM_OP049 | Doctor Covid: Development of a smart Chatbot to enhance care for COVID-19 patients at Community Care Facilities (CCFs) | Karina Ng | Organisational Transformation | SingHealth HQ |
| Operations | SHM_OP050 | Future Outpatient Journey: Enhanced Operations with Chest Pain Triaging and Automated Appointment Booking | Ligna Ku | OST | SingHealth HQ |
| Operations | SHM_OP051 | Standardising and Streamlining Preparation of Nursing Staff Roster | Shieng Wan Ting & Team | Clinical Administration | SingHealth Community Hospitals |
| Operations | SHM_OP052 | Automating preparation of Maternity Leave Memo for SCH Nursing | Shieng Wan Ting & Team | Clinical Administration | SingHealth Community Hospitals |
| Operations | SHM_OP053 | Time saving initiatives on attendance tracking for Nursing Education Programmes | Tee Yong Ming & Team | Nursing Admin | SingHealth Community Hospitals |
| Operations | SHM_OP054 | Increasing cervical cancer screening rates in Marine Parade Polyclinic amidst COVID-19 pandemic | Wong Sook Chin & Team | Nursing | SingHealth Polyclinics |
| Operations | SHM_OP055 | Continuous Process Improvement on Equipment Management During Pandemic | Ben Neo Chee Keong & Team | BME | Changi General Hospital |
| Operations | SHM_OP056 | The use of robotic process automation (RPA) to transcribe PDF telecommunication bills into Excel for uploading into an internal Finance system for billing | Chan Wai Ching & Team | Artificial Intelligence & Analytics | Singapore General Hospital |
| Operations | SHM_OP057 | Building Volunteerism for A Sustainable Community Nursing Programme | Nasrifudin Bin Najumudin & Team | RHS-Community Nursing | Singapore General Hospital |
| Operations | SHM_OP058 | Quality improvement in lost specimen metric through process improvements and automated process optimisation – a retrospective analysis. | Amarasinghe Arachchige Don Nalin Samandika Saparamadu & Team | DA Clinic Group | Doctor Anywhere Pte. Ltd |
| Operations | SHM_OP059 | Visual Alignment – Leveraging Excel Dashboard for performance monitoring and strategic planning | Samuel Duong Hoang Nam & Team | Patient Liaison Service (PLS) | Singapore General Hospital |
| Operations | SHM_OP060 | Whiz Carpet Cleaning Robot - Dedicated for Floor Vacuuming to Maximise Efficiency, Optimise Productivity and Enhance Service Quality | Steven Chew & Team | Environmental Services | KK Women's and Children's Hospital |
| Operations | SHM_OP061 | A&E Appointments Outlier and SMS Reports | Lim Song Quan Jeremy & Team | A&E Operations | Changi General Hospital |
| Operations | SHM_OP062 | Patient Transfer Tracking System for Security Department | Muhammad Fadhil Bin Mohamed Zin & Team | Security | Singapore General Hospital |
| Operations | SHM_OP063 | To create an electronic clinician resource (eCR) form for the management of daily and periodic changes to clinician schedule | Mastura Binte Mohd Yusof & Team | OPERATIONS | National Dental Centre Singapore |
| Operations | SHM_OP064 | Data-driven Optimization Model for AED Placement in Singapore | Choong Yu Xiang & Team | Industrial Systems Engineering & Management | National University of Singapore |
| Operations | SHM_OP065 | System dynamics modeling of surgical services for the evaluation of infection control measures during the COVID-19 pandemic | Lam Chun Tat & Team | Industrial and Systems Engineering | National University of Singapore |
| Operations | SHM_OP066 | Optimization of Operating Theatre Schedules Using Artificial Intelligence | Leow Wee Shent, Jordon & Team | Industrial Systems Engineering and Management | National University of Singapore |
| Operations | SHM_OP067 | ASSESS.ai - Admission Support & Scheduling for Elective Surgical Services | Cheong Wen Li Ronald & Team | Health Services Research Centre | SingHealth HQ |
| Operations | SHM_OP068 | Robust Optimisation of Operating Theatre Master Allocation Schedules | Theodora De Silva & Team | Industrial and Systems Engineering | National University of Singapore |
| Operations | SHM_OP069 | Simulation Model For Surgical Instruments Flow During Surgeries | Esmonde Tan Sing Yew & Team | Industrial and Systems Engineering | National University of Singapore |
| Operations | SHM_OP070 | Improved Efficiency of IRB Review by Upskilling and Empowering Staff With Greater Responsibility | Phyllis Tham Jia Hui & Team | Centralised Institutional Review Board | SingHealth HQ |
| Operations | SHM_OP071 | Oversight of Low Risk Clinical Research through Remote Monitoring Approach | Wong Chao Mei Amelia & Team | Research Compliance Management | SingHealth HQ |
| Operations | SHM_OP072 | Important considerations for successful study start-up for Human Subject Research | Phang Wee Lee & Team | Research Integrity, Compliance and Ethics | SingHealth HQ |
| Operations | SHM_OP073 | Trial program in estrus synchronization via prostaglandin induced ovulation to manage the breeding and production of domestic pigs for use in translational research | Marvin Mataquel Taguiam & Team | National Large Animal Research Facility | SingHealth HQ |
| Operations | SHM_OP074 | Pre-Surgical Preparation and Anaesthetic Induction Of Large Animal | Song In Chin & Team | SingHealth Experimental Medicine Centre | SingHealth HQ |
| Operations | SHM_OP075 | COMMERCIALISE YOUR VALIDATED RESEARCH TOOLS | Erin Teo Yiling & Team | SingHealth Intellectual Property | SingHealth HQ |
| Operations | SHM_OP076 | Off-site Access For Contacting Patients – Using TigerConnect | Diana Wong Sai Han & Team | Department of Child Development | KK Women's and Children's Hospital |
| Operations | SHM_OP077 | Medication Order via Health Buddy | Sharifah Wardah & Team | Pharmacy | Changi General Hospital |
| Operations | SHM_OP078 | Strengthening community partnership with Nursing Homes (NHs) during Covid-19 pandemic | Lam Woan Ching & Team | Nursing Administration | SingHealth Polyclinics |
| Operations | SHM_OP079 | To Receive 100% Elective Surgical Procedure Approval Letter Before The Next TCU Day | Khadijah Binte Azman & Team | ENT Clinic | Changi General Hospital |
| Operations | SHM_OP080 | Increasing Bone Mineral Density (BMD) completion rates amongst Geriatric inpatients | Lim Su Jen Roxanne & Team | Geriatric Medicine | National University Hospital |
| Operations | SHM_OP081 | The DFS “Pop-station” during COVID-19 pandemic | Magdalin Cheong & Team | Dietetic & Food Services | Changi General Hospital |
| Operations | SHM_OP082 | Seamless transition of COVID-19 positive Family Cluster from an Acute Care Hospital to a Community Care Facility (CCF) in Singapore | Quek Mei Zi & Team | Ward 46 | KK Women's and Children's Hospital |
| Operations | SHM_OP083 | SMART Training on digitization of medical records | Tham Yu Ying & Team | Health Information Management Services (HIMS) | Changi General Hospital |
| Operations | SHM_OP084 | Algorithm-Based Bed Prioritisation and Suggestion Tool | Zeng Zhenhao & Team | A&E Operations | Changi General Hospital |
| Operations | SHM_OP085 | Raising Ambulance Operations’ Standards and Capabilities towards Greater Patient Care | Victor Tay & Team | General Services | Singapore General Hospital |
| Operations | SHM_OP086 | Strengthening ePorter App to Optimize Completion of Stat Dose (SD) Cases | Victor Tay & Team | General Services | Singapore General Hospital |
| Operations | SHM_OP087 | Future Proofing Hospital Infrastructure | Ong Li Wen & Team | Facilities Management | Changi General Hospital |
| Operations | SHM_OP088 | Automation of insurance code update for the billing of COVID-19 swab tests at the Accident and Emergency (A&E) department | Linda Binte Ismail & Team | A&E Operations | Changi General Hospital |
| Operations | SHM_OP089 | Creating and Operationalising the Hospital SASH (Swab And Send Home) Isolation Facility as a safe area for patients awaiting swab results | Lim Song Quan Jeremy & Team | A&E Operations | Changi General Hospital |
| Operations | SHM_OP090 | Introduction of Robotic Process Automation via SikuliX for Data Entry of Medication Delivery Service Orders | Srinath Sridharan & Team | Health Services Research | Changi General Hospital |
| Operations | SHM_OP091 | Competency Assessment for Code Announcement | Yeo Kee Seah & Team | Security and Fire Safety Department | KK Women's and Children's Hospital |
| Operations | SHM_OP092 | Designing a low-cost, next-generation Workshop Management System | Matthias Ho Wei Ming & Team | Foot Care & Limb Design Centre | Tan Tock Seng Hospital |
| Operations | SHM_OP093 | Multipronged Approach to Right-Site Cancer Patients Receiving Subcutaneous (SC) Granulocyte Colony Stimulating Factor (GCSF) Injections | Chua Chue Teng & Team | National University Cancer Institute, Singapore | National University Hospital |
| Operations | SHM_OP094 | Reduction of Emergency Medicine Department (EMD) Triage waiting time for patients with time-sensitive conditions | Siti Rabaah Binte Abdul Hamid & Team | Emergency Medicine Department | National University Hospital |
| Operations | SHM_OP095 | End-to-end Inpatient Longstayer management | Amelia Santosa & Team | Medicine | National University Hospital |
| Operations | SHM_OP096 | Care Redesign for women after Caesarean Section (C-Section) | Chinnadurai Amutha & Team | Neonatology | National University Hospital |
| Operations | SHM_OP097 | A “SWIFT” approach to Streamline Workflow for Intervention of Non-Functional or Thrombosed dialysis access | Chua Horng Ruey & Team | Medicine | National University Hospital |
| Operations | SHM_OP098 | Feasibility of Redcap database for monitoring of E kits’ expiry and location in NUH | Poh Yen Yen Emily & Team | Pharmacy | National University Hospital |
| Operations | SHM_OP099 | Reduction of near miss packing errors in inpatient pharmacy | Subashini Gunasegaran & Team | CSS – Inpatient Pharmacy | National University Hospital |
| Operations | SHM_OP100 | Reduction in preventable near miss for Madopar and Hormonal drugs in Kent Ridge Wing outpatient pharmacy | Lee Qianhui & Team | Css - Pharmacy | National University Hospital |
| Operations | SHM_OP101 | Improvement of Discharge Process in O&G wards (48, 9A & 9B) | Tiffany Valencia Puspita & Team | CSS – Inpatient Pharmacy | National University Hospital |
| Operations | SHM_OP102 | IMPROVING SUCCESS RATES IN RENAL COUNSELLING IN ANTICIPATION OF DIALYSIS | Ngoh Lee Ying Clara & Team | MEDICINE | National University Hospital |
| Operations | SHM_OP103 | Reduction of unplanned hospital attendances in paediatric patients with gastrostomy feeding button through patient empowerment | Junaidah Binte Abu Bakar & Team | Paediatric Surgery | National University Hospital |
| Operations | SHM_OP104 | Enhancing Easy Access for Nurses to Commonly Used Consumables for IV Medications at Each Medication Cart | Tan Ai Leen Marilyn & Team | Ward 46/ Nursing | Changi General Hospital |
| Operations | SHM_OP105 | Digitized Tree Management | Tan Hui & Team | Environmental Services | Singapore General Hospital |
| Operations | SHM_OP106 | Say my name: Improving headboard signages in an acute ward setting | Chen Qiu Yan Joyce & Team | Ward 36 | Changi General Hospital |
| Operations | SHM_OP107 | Dropbox for RTLS Tags | Tineswary A/P Govindasamy & Team | Admissions | KK Women's and Children's Hospital |
| Operations | SHM_OP108 | To reduce linen wastage from ad-hoc retrieval of loose items from the pre-packed pyjamas sets in the ward | Norhayati Binti Abdul Rahman & Team | Ward 16 | Changi General Hospital |
| Operations | SHM_OP109 | Digitalisation of registration form for isolation patients using FormSG | Rajesvari D/O Ayyakannu & Team | Children’s Emergency – Admission | KK Women's and Children's Hospital |
| Operations | SHM_OP110 | Mini C-arm Protector | Zhu Hai Fang & Team | Operating theatre | Changi General Hospital |
| Operations | SHM_OP111 | BAL Dispatch Simplification | Truong Y Nhi & Team | Medical Intensive Care Unit | Changi General Hospital |
| Operations | SHM_OP112 | Reducing Time Needed for Preparation of Complex Wound Care | Tan Wei Xian & Team | Speciality Nursing | Singapore General Hospital |
| Operations | SHM_OP113 | Easy Resuscitation board II | Ho Wei Wei Adeline & Team | Medical Intensive Care Unit | Changi General Hospital |
| Operations | SHM_OP114 | Collective Approach on the Appropriate Utilization of Bed Resources in the Healthcare Ecosystem | Munawar Kahlik & Team | Operations, Division of Integrative and Community Care (DICC) | Tan Tock Seng Hospital |
| Operations | SHM_OP115 | Enhanced Excel Worksheet for Block 3 SOC Daily Cashier Handover | Koh Hock Chye Anron | Specialist Outpatient Clinics | Singapore General Hospital |
| Operations | SHM_OP116 | Management of SGH Mobile Medical Team (MMT) Command Post and Deployment Site | Tan Ee Hui Christina & Team | Specialist Outpatient Clinics - Operations | Singapore General Hospital |
| Operations | SHM_OP117 | Reduction of SOC Services in response to DORSCON Orange and Circuit Breaker | Eugene Sim Junying & Team | COO Ambulatory Office | Singapore General Hospital |
| Operations | SHM_OP118 | Resumption of SOC Services after Circuit Breaker | Eugene Sim Junying & Team | COO Ambulatory Office | Singapore General Hospital |
| Operations | SHM_OP119 | SGH Campus External Covid Operations – Site selection for a command centre | Eugene Sim Junying & Team | COO Ambulatory Office | Singapore General Hospital |
| Operations | SHM_OP120 | Improving Staff Satisfaction at Work through Joy @ Urology TV | Felicia Teo Siok Ying & Team | Specialist Outpatient Clinics - Operations | Singapore General Hospital |
| Operations | SHM_OP121 | Improve New Case Waiting Time to Appointment for Neurology at Specialist Outpatient Clinic ‘L’ | Ang Si Ying Gladys & Team | Specialist Outpatient Clinics Operations | Singapore General Hospital |
| Operations | SHM_OP122 | Reducing Dwell Time at Urology Centre | Boon Hwee Lan & Team | Specialist Outpatient Clinics - Operations | Singapore General Hospital |
| Operations | SHM_OP123 | Call Bell for Phototherapy Patients | Alvin Ignatius Tan Wei Siang & Team | Specialist Outpatient Clinics | Singapore General Hospital |
| Operations | SHM_OP124 | Cashless @ Specialists Outpatient Clinics (SOCs) | Poonam Bajaj & Team | Specialist Outpatient Clinics | Singapore General Hospital |
| Operations | SHM_OP125 | Reduction in Patient Waiting Time for Treatment at Clinic J | Alvin Ignatius Tan Wei Siang & Team | Specialist Outpatient Clinics | Singapore General Hospital |
| Operations | SHM_OP126 | Reduction of Bill Cancellation at Haematology Centre | Alvin Ignatius Tan Wei Siang & Team | Specialist Outpatient Clinics | Singapore General Hospital |
| Operations | SHM_OP127 | Reduction of Waiting Time for Appointment (WTA) for Hand & Reconstructive Microsurgery (HRM) Department | Alvin Ignatius Tan Wei Siang & Team | Specialist Outpatient Clinics | Singapore General Hospital |
| Operations | SHM_OP128 | Improving Patient Experience at SOC M Breast Clinic | Jessy Ong & Team | Specialist Outpatient Clinics | Singapore General Hospital |
| Operations | SHM_OP129 | Better signages, Better experience at Block 3 Level 1 SOC | Jessy Ong & Team | Specialist Outpatient Clinics | Singapore General Hospital |
| Operations | SHM_OP130 | Using TOSP code for Breast Biopsy Procedure at SOC | Jessy Ong & Team | Specialist Outpatient Clinics | Singapore General Hospital |
| Operations | SHM_OP131 | Improving Utilisation of Ortho Clinics | Jessie Ong Shi Qi & Team | Specialist Outpatient Clinics | Singapore General Hospital |
| Operations | SHM_OP132 | New Home, New Beginnings | Tai Jia Yi & Team | Specialist Outpatient Clinics - Operations | Singapore General Hospital |
| Operations | SHM_OP133 | Relocation of Health Assessment Centre (HAC) at Camden Medical Centre to Clinic P | Kelly Kang | SOC Operations | Singapore General Hospital |
| Operations | SHM_OP134 | Relocation of Orthopaedic Sports and Joint Centre (OSJC) at Camden Medical Centre to SingHealth Tower level 4 | Kelly Kang | SOC Operations | Singapore General Hospital |
| Operations | SHM_OP135 | Enhancing communication to improve work efficiency | Liza Goh Li Shan | SOC operations | Singapore General Hospital |
| Operations | SHM_OP136 | Enhancing clinic staff efficiency | Liza Goh Li Shan | SOC operations | Singapore General Hospital |
| Operations | SHM_OP137 | Whole-of-Visit approach to Safe distancing of Patients visiting ENT Centre During Circuit Breaker | Chua Chen Yan Paul & Team | SOC Operations | Singapore General Hospital |
| Operations | SHM_OP138 | Smart OGC | Chang Rui Fen & Team | SOC operations | Singapore General Hospital |
| Operations | SHM_OP139 | Conversion of a hotel into a Swab Isolation Facility (SIF) | Poh Kiat Keong Shawn & Team | Specialist Outpatient Clinics | Singapore General Hospital |
| Operations | SHM_OP140 | Operating a Swab Isolation Facility (SIF) in a hotel | Poh Kiat Keong Shawn & Team | Specialist Outpatient Clinics | Singapore General Hospital |
| Operations | SHM_OP141 | Returning RHI (Rheumatology & Immunology) WTA > 60 days for NC SUB to normalcy post Circuit-Breaker | Lee Tim Wei & Team | Specialist Outpatient Clinics (SOC) | Singapore General Hospital |
| Operations | SHM_OP142 | COVID-19 Thrice-Daily Dashboard | Sylvia Leow Yi Wei & Team | Strategy Management & Analytics (SMA), | Singapore General Hospital |
| Operations | SHM_OP143 | Streamlining Day Surgery Registrations in SOC | Lee Siau Huey & Team | SC Ops | Changi General Hospital |
| Operations | SHM_OP144 | Optimising Specialist Outpatient Clinic using SmartViewTM with Safe Distancing Compass | Chin Lee Lian & Team | SC Ops | Changi General Hospital |
| Operations | SHM_OP145 | Improving processing of COVID-19 results from external operations | Chen Shihong & Team | SC Ops | Changi General Hospital |
| Operations | SHM_OP146 | Improving Process of Swab/Serology Testing | Chin Lee Lian & Team | SC Ops | Changi General Hospital |
| Operations | SHM_OP147 | Automation in handling special requests from Appt Services to SOCs | Lim Yong Zhi Kelvin & Team | SC Ops | Changi General Hospital |
| Operations | SHM_OP148 | Medication Order @ Clinic | Sharifah Wardah & Team | Pharmacy | Changi General Hospital |
| Operations | SHM_OP149 | Reducing congestion & patient dwell time in SNEC by frontloading pre-consultation eye evaluation (EV) into the community. | Wendy Tsai Yin Yin & Team | Regional Eye System, Clinical Services | Singapore National Eye Centre |
| Operations | SHM_OP150 | Managing post vaccination anaphylaxis at COVID-19 Vaccination Hub in SingHealth Polyclinics. | Jamaliah Bte Jamil & Team | Bedok Polyclinic | SingHealth Polyclinics |
| Operations | SHM_OP151 | Improve the Effective use of WiFi tags in Operating Theatre | Nah Siew Noy Jaslin & Team | Operating Theatres | KK Women's and Children's Hospital |
| Operations | SHM_OP152 | Creation of A Strategic Visioning Toolkit for Allied Health Professions across SingHealth Institutions | Tanuja Nair & Team | Child Life, Art and Music Therapy Programmes (CHAMPs) | KK Women's and Children's Hospital |
| Operations | SHM_OP153 | Implementation of Artificial Intelligence (AI) Robotics in Housekeeping Operations at W45A | Sherie Lim Li Zhen & Team | Environmental Services | Singapore General Hospital |
| Operations | SHM_OP154 | To Improve Nurses’ Confidence and Performance During Medical Emergency (Code Blue) | Lim Choon Chai & Team | Nursing Development Unit | National Heart Centre Singapore |
| Operations | SHM_OP155 | To improve postoperative early ambulation for patients with multiple drains | Yang Ruiqin & Team | Ward 56 CTS/CVM | National Heart Centre Singapore |
| Operations | SHM_OP156 | To Improve Nurses Efficiency and Productivity during SCM Downtime | Nor Syamsul Nazly Bin Mohamed Said & Team | Nursing Specialty Care Unit | National Heart Centre Singapore |
| Operations | SHM_OP157 | Paediatric Orthopaedic Surgery Telemedicine Initiative | Kenneth Wong Pak Leung & Team | Department of Orthopaedic Surgery | KK Women's and Children's Hospital |
| Operations | SHM_OP158 | Optimizing manpower requirement for Health & Travel Declaration and Temperature Screening Stations in KKH during COVID19 Pandemic | Fame Espino & Team | Visitor Services | KK Women's and Children's Hospital |
| Operations | SHM_OP159 | SingHealth Management Dashboard for External Operations | Teo Chee Yang Raymond & Team | Organisation Planning & Performance | Singapore General Hospital |
| Operations | SHM_OP160 | Applying information technology in managing and operating the Central Sterile Supply Department (CSSD) | Huynh Minh Tuan & Team | Infection Control Department | University Medical Center Ho Chi Minh City (UMC) |
| Operations | SHM_OP161 | Combination of multimodal hand hygiene improvement strategy with camera observation and rapid feedback system effectively improves hand hygiene adherence | Huynh Minh Tuan & Team | Infection Control Department | University Medical Center Ho Chi Minh City (UMC) |
| Operations | SHM_OP162 | SOLUTIONS TO REDUCE INTERRUPTION DURING MEDICATION ADMINISTRATION OF NURSES IN UNIVERSITY MEDICAL CENTER HO CHI MINH CITY, VIETNAM | Nguyen Thi Hong Minh & Team | Nursing Department | University Medical Center Ho Chi Minh City (UMC) |
| Operations | SHM_OP163 | Reducing Time Taken to Access External Forms on Department’s Shared Drive | Tan Yi Jing Charmane & Team | Medical Social Services | Sengkang General Hospital |
| Operations | SHM_OP164 | Prolonging Linen Lifespan Through Embroidery | Rena Sim Wan Jun & Team | Environmental Services | Sengkang General Hospital |
| Operations | SHM_OP165 | Hand Hygiene Opportunities for Housekeeping | Sou Man Yun Sharlene & Team | Environmental Services | Sengkang General Hospital |
| Operations | SHM_OP166 | Customised Fan Cover Bag for Fan Cleaning | Eugenia Chua Ruo Rong & Team | Environmental Services | Sengkang General Hospital |
| Operations | SHM_OP167 | Building a Coronavirus Disease 2019 (COVID-19) Disease Registry | Livia Faustina Sudirgo & Team | Health Services Research Centre | SingHealth HQ |
| Operations | SHM_OP168 | A Symptom-Based Patient Surveillance System at the Ward Level: A Pilot Project in a Public Tertiary Hospital in Singapore | Conceicao Edwin Philip & Team | Infection Prevention & Epidemiology | SingHealth HQ |
| Operations | SHM_OP169 | Outram campus patient tagging for COVID-19 contacts | Conceicao Edwin Philip & Team | Infection Prevention & Epidemiology | SingHealth HQ |
| Operations | SHM_OP170 | Preparing the hospital for a surge in COVID-19 cases and also the hospital’s contact tracing capacity - focusing on staff contact logs | Conceicao Edwin Philip & Team | Infection Prevention & Epidemiology | SingHealth HQ |
| Operations | SHM_OP171 | The Causes and Mitigation for Mold | Jon Peng & Team | Facilities Development | SingHealth HQ |
| Operations | SHM_OP172 | To Reduce Time Taken in Submission of Carbapenemase producing Carbapenam Resistant Enterobacteriacae (CP-CRE) Positive Laboratory Reports from Singapore General Hospital (SGH) to Ang Mo Kio Thye Hua Kwan Hospital (AMK THKH) by 90% in Three Months | Wang Li & Team | Population Health & Integrated Care Office (PHICO) | Singapore General Hospital |
| Operations | SHM_OP173 | Comparison of radiation dose in EOS System vs Digital Radiography (DR) in scoliosis imaging | Azura Ramlan & Team | Department of Diagnostic and Interventional Imaging | KK Women's and Children's Hospital |
| Operations | SHM_OP174 | Community Hospital Referral Wizard | Ooi Seong Thean | Family Medicine and Continuing Care | Singapore General Hospital |
| Operations | SHM_OP175 | Reduction of daily number of patient wasted trips for Computed Tomography scans at Inpatient Imaging Centre from 3 to 1 within 1 year | Prem Singh & Team | Radiography Department, Division of Radiological Sciences | Singapore General Hospital |
| Operations | SHM_OP176 | Enhance Cluster Statistics & Services Data Warehouse (CSSDW) to capture TeleHealth workload at Specialist Outpatient Clinics (SOCs) | Singhealth Statistics Unit (Ssu) | SingHealth Statistics Unit, OSM | SingHealth HQ |
| Operations | SHM_OP177 | Reducing Nasal Septum Injury in the Neonatal Intensive Care Unit | Kulandai Samy Ronikal Infenda & Team | Neonatal Intensive Care Unit | KK Women's and Children's Hospital |
| Operations | SHM_OP178 | Mother’s Own Milk (MOM) First | Ng Tien Shu Sheena & Team | Neonatal Intensive Care Unit | KK Women's and Children's Hospital |
| Operations | SHM_OP179 | Complying to Safe Distancing Measures through Drop-and-Go counters | Nur Syarina Bte Shaari & Team | Clinic Operations | SingHealth Polyclinics |
| Operations | SHM_OP180 | Enhancement of eLinen Management for Linen Supplies Unit (LSU) | Lim Shihui Celine & Team | Environmental Services | Singapore General Hospital |
| Operations | SHM_OP181 | Reduction of waiting time for patients in SNEC Outpatient Clinics | Leonard Goh Kang Liak & Team | Clinical Services | Singapore National Eye Centre |
| Operations | SHM_OP182 | Building the Skills of Social Work Assistants (SWAs): Managing Challenging Behaviour in the Outpatient Setting of an Acute Hospital | Melissa Hu Yunyi & Team | Medical Social Services | Sengkang General Hospital |
| Operations | SHM_OP183 | Healthier F&B Options in SingHealth Retail Outlets | Desmond Peter Khoo Soon Kheng & Team | Operations | SingHealth HQ |
| Operations | SHM_OP184 | Retail Services App for Routine Inspection at SingHealth Retail Outlets | Desmond Peter Khoo Soon Kheng & Team | Operations | SingHealth HQ |
| Operations | SHM_OP185 | After-hours urgent FBCs: is it a true necessity? | Geetha Visvalingam & Team | General O&G | KK Women's and Children's Hospital |
| Operations | SHM_OP186 | To improve effectiveness & efficiency of clinic appointment processing | Deon Tan Li Kiang & Team | Department of Child Development | KK Women's and Children's Hospital |
| Operations | SHM_OP187 | Outpatient Robotic Project | Eunice Ng Chu Qing & Team | Environmental Services | Singapore General Hospital |
| Operations | SHM_OP188 | Process improvement of the administration of Metered-Dose Inhaler (MDI) in the KKH Children’s Emergency | Adeline Kong & Team | Children Emergency | KK Women's and Children's Hospital |
| Operations | SHM_OP189 | Process improvement of triage queue management in Extended Screening Area (ESA) at KKH Children’s Emergency | Hafizah Binte Mohamad Kamil & Team | Children’s Emergency | KK Women's and Children's Hospital |
| Operations | SHM_OP190 | Seamless Integration-Review and Expansion of Obstetric Day Assessment Centre (ODAC) Services | Teo Puay Ling & Team | Ward 32 | KK Women's and Children's Hospital |
| Operations | SHM_OP191 | Streamlining Processing of Unclaimed Medications in SGH Discharge Pharmacy | Wong Jia Jie & Team | Pharmacy | Singapore General Hospital |
| Operations | SHM_OP192 | Harmonisation of Point-of-Care Blood Gas Analysis Test Panels and Charges within a Tertiary Hospital | Beatrice Koh Ming Qing & Team | Clinical Pathology | Singapore General Hospital |
| Operations | SHM_OP193 | The set-up of fast-access multidisciplinary Diabetes Rapid Evaluation and lower limb Amputation Management (DREAM) clinic and its outcomes on diabetic foot ulcers | Siti Nurfarahdillah Binte Abdul Razak & Team | Podiatry | Sengkang General Hospital |
| Operations | SHM_OP194 | Automated result verification (autoverification) of quantitative urine analysis results: an improvement in time savings | Gea Chong Jin & Team | Clinical Pathology | Singapore General Hospital |
| Operations | SHM_OP195 | Committed to excellence – Quality is what we believe in | Goh Wan Fei & Team | Health Information Management Services | Changi General Hospital |
| Operations | SHM_OP196 | Enhancing Workflow Efficiency in Pre-operative List Preparation | Mok You Cheng, Jason & Team | Operating Theatre | Singapore National Eye Centre |
| Operations | SHM_OP197 | Audit Facilitation between the External Auditors and 15 Academic Clinical Programmes (ACPs) | Carine Law Shiaw Wee & Team | Joint Office of Academic Medicine (JOAM) | SingHealth HQ |
| Operations | SHM_OP198 | Improving prone positioning process for Acute Respiratory Distress Syndrome (ARDS) | Tan Hui Li & Team | Speciality Nursing/ Respiratory Critical Care Medicine | Singapore General Hospital |
| Operations | SHM_OP199 | Creating a dashboard to support clinical decision and to replace manual process of data collation and analysis | Winnie Soo Yi Ling & Team | Care Coordination/Telecare/Specialty Nsg | Changi General Hospital |
| Operations | SHM_OP200 | Optimizing resource utilization through predictive and prescriptive data analytics | Abdul Rahman Bin Morni & Team | Division of Radiation Oncology | National Cancer Centre Singapore |
| Operations | SHM_OP201 | Improvement of Coordinating MRI Scans for Patients with Deep Brain Stimulator (DBS) | Ng Geok Ling Eileen & Team | Neuroradiology | National Neuroscience Institute |
| Operations | SHM_OP202 | Kanban system for NDCS Clinic Stores | Derick Chung Siew Tong & Team | MMD | National Dental Centre Singapore |
| Operations | SHM_OP203 | Deployment of Medical Manpower in a Disease Outbreak (COVID-19) |
Ho Wan Qi & Team | Division of Medicine | Singapore General Hospital |
| Operations | SHM_OP204 | Service Evaluation of the Holistic Peripheral Extremities (HOPE) Clinic: A multidisciplinary approach to managing ischaemic diabetic foot wounds | Lin Jie & Team | Podiatry | Sengkang General Hospital |
| Operations | SHM_OP205 | Creating a QR code to replace manual process to access to community service provider contact numbers | Muhammad Muhaymin Bin Sopii & Team | Care Coordination | Changi General Hospital |
| Operations | SHM_OP206 | Safer Patient Transfer from Children’s Emergency (CE) to Isolation Wards | Hei Geok Mei Andrea & Team | Children’s Emergency | KK Women's and Children's Hospital |
| Operations | SHM_OP207 | The experience of KKH Children’s Emergency (CE) during the Covid-19 pandemic | Lim Zi Ying & Team | Children’s Emergency | KK Women's and Children's Hospital |
| Operations | SHM_OP208 | Towards Environment Sustainability: Bin Sharing Model at SingHealth Tower | Ricardo Chang Wei Hui & Team | OSS ES | SingHealth HQ |
| Operations | SHM_OP209 | Use of Technology to increase manpower efficiency in cleaning of Administrative Offices in SingHealth Tower | Aaden Tan Bao Kuang & Team | OSS ES | SingHealth HQ |
| Operations | SHM_OP210 | Target Zero Harm: Reduce occurrence of exposed soiled / infectious linen at linen holding room, SingHealth Tower to protect staff and environment safety | Celinn Tan Li Ping & Team | OSS ES | SingHealth HQ |
| Operations | SHM_OP211 | Management of submission of application forms for the Early Intervention Programme for Infants and Children (EIPIC) | Tan Linda & Team | Department of Child Development | KK Women's and Children's Hospital |
| Operations | SHM_OP212 | Patient empowerment and ownership reduces SOC No Show rate and allows better utilisation of resources | Koh Shao Hui & Team | Emergency Department | Sengkang General Hospital |
| Operations | SHM_OP213 | Next Generation Electronic Medical Record (NGEMR) Roll-out in NNI@TTSH | Mike Koh Wee Loong & Team | Operations | National Neuroscience Institute |
| Operations | SHM_OP214 | Empowerment of Artificial Intelligence (AI) in vertical transportation services in the healthcare industry | Wei Suxian Mae & Team | Facilities Management | KK Women's and Children's Hospital |
| Operations | SHM_OP215 | Resource Modifications: Go “E” with us | Gan Shi Min Glenys & Team | Outpatient Clinic Operations | Sengkang General Hospital |
| Operations | SHM_OP216 | Smart e-Paper displays to improve user experience | Ho Chew How, Kelvin & Team | Outpatient Clinic Operations | Sengkang General Hospital |
| Operations | SHM_OP217 | Data Analytics Approach to Planning & Resource Optimization | Chan Shi Ming & Team | Pre-Operative & Admitting Services | Sengkang General Hospital |
| Operations | SHM_OP218 | Ensuring Psychiatry Patients Access to Timely and Value Care | Stephen Wong Kah Wai & Team | SOC Operations | Sengkang General Hospital |
| Operations | SHM_OP219 | Ensuring timely and appropriate care for ED-referred ENT patients | Ng Yi Ting & Team | Outpatient Clinic Operations | Sengkang General Hospital |
| Operations | SHM_OP220 | Timely and Dynamic Analysis of Performance for Value Driven Care (VDC) projects | Lydia Euphemia Sim & Team | Performance Management, Health Systems Intelligence, Centre for Performance Excellence | Changi General Hospital |
| Operations | SHM_OP221 | Tele Financial Counselling | Joyce Koo & Team | Operations | National Dental Centre Singapore |
| Operations | SHM_OP222 | Registration of Migrant Workers at Medical Post in the Dormitories | Chuah Min Shian Mark & Team | DAO | KK Women's and Children's Hospital |
| Operations | SHM_OP223 | Accompanying Person (AP) Quota Tracker Application in Outpatient Setting | Chuah Min Shian Mark & Team | DAO | KK Women's and Children's Hospital |
| Operations | SHM_OP224 | Increasing the number of right sited cases to community partners | Wu Siwen & Team | Clinical - Restorative Dentistry | National Dental Centre Singapore |
| Operations | SHM_OP225 | Family Medicine Academic Clinical Programme (FM ACP) Medical Student Research Internship (MURI) Amidst A Pandemic | Seah Sui Gek Winnie & Team | SingHealth Polyclinics | |
| Operations | SHM_OP226 | Eliminate unnecessary barcode reprint at laboratory reception-the hunt for root causes and solutions | Ong Siew Kim & Team | Pathology | Sengkang General Hospital |
| Operations | SHM_OP227 | Automation of Daily KKH Children Emergency Workload Reporting for COVID-19 Operations | Jenifer Soo Shui Lian & Team | Division of Medicine | KK Women's and Children's Hospital |
| Operations | SHM_OP228 | Quick Registration and Billing (Covid Swab Operations) at SKH ID Clinic | Tan Wei Min Kenny & Team | SOC | Sengkang General Hospital |
| Operations | SHM_OP229 | ANS (Automated Notification System) to improve operational efficiency in the process of radiotherapy planning | Lim Sheng An & Team | Division of Radiation Oncology | National Cancer Centre Singapore |
| Operations | SHM_OP230 | Say `Cheese’ to Patient Safety! | Loke Chui Yee & Team | Operations | SingHealth Polyclinics |
| Operations | SHM_OP231 | Prospective Analysis on The Use of IT System in COVID-19 Vaccination Operations | Mohamed Shahul Hameed S/O Haja Maideen & Team | IHIS | Sengkang General Hospital |
| Operations | SHM_OP232 | A multidisciplinary approach to managing complex orthopaedic surgery lower limb wounds: Team Orthopaedic Podiatry | Kimberley Leow Wenxian & Team | Podiatry | Sengkang General Hospital |
| Operations | SHM_OP233 | Nurses’ Experience and Perception in Configuring Isolation General Ward to Isolation ICU: COVID Era | Li Xiaohan & Team | Ward 17 | Changi General Hospital |
| Operations | SHM_OP234 | SGH COVID-19 Staff Vaccination Exercise | Nicole Tay & Team | Crisis Planning & Operations | Singapore General Hospital |
| Operations | SHM_OP235 | Solution To Patient Particulars Manual Process During Network Downtime | Jenifer Soo Shui Lian & Team | Division of Medicine | KK Women's and Children's Hospital |
| Operations | SHM_OP236 | Building a Strong and Inclusive Culture of Data Protection in SingHealth Community Hospitals (SCH) | Poon Ser Ting, Shanise & Team | Strategic Planning and Management | SingHealth Community Hospitals |
| Operations | SHM_OP237 | Digitizing anaesthetic equipment requests using Service Design | Chau Keen Chong & Team | Division of Perioperative medicine and Anaesthesiology | Sengkang General Hospital |
| Operations | SHM_OP238 | Design thinking to digitise anaesthetic equipment requests | Cheng Ming Hua & Team | Division of Perioperative medicine and Anaesthesiology | Singapore General Hospital |
| Operations | SHM_OP239 | Sengkang General Hospital (SKH) – Managing hospital-wide swab operations | Doreen Tan Seok Chin & Team | Crisis Planning and Operations | Sengkang General Hospital |
| Operations | SHM_OP240 | Operating Theatre (OT) Performance Dashboard | Sim Tze Jie & Team | Data Analytics Office | KK Women's and Children's Hospital |
| Operations | SHM_OP241 | Fever or no fever? That is the question. | Yung Chee Fu & Team | Med:Paediatrics,Infectious Disease Service | KK Women's and Children's Hospital |
| Operations | SHM_OP242 | An estimation to foetus exposure in CT Chest (Pulmonary Angiography) | Lim Hui Ling & Team | Department of Diagnostic & Interventional Imaging | KK Women's and Children's Hospital |
| Operations | SHM_OP243 | Digitalization of CVM reviews- A seamless workflow to improve patient safety, reduce PDPA violations, and increase end-user satisfaction | Deepali Bang & Team | Department of Internal Medicine | SingHealth HQ |
| Operations | SHM_OP244 | Doctors Productivity Dashboard | Jenifer Soo Shui Lian & Team | Division of Medicine | KK Women's and Children's Hospital |
| Operations | SHM_OP245 | Circuit Breaker disruptions - Continuing Care for Changi General Hospital patients in the Eastern Community | Eugene Shum Jin Wen & Team | Community Development | Changi General Hospital |
| Operations | SHM_OP246 | Reduction in daily washing of equipment trolleys | Koh Loo Ee & Team | Nursing - Central Sterile Supplies Dept | National Dental Centre Singapore |
| Operations | SHM_OP247 | Digitisation of Perimeter Screening | Evelyn Quek Hui Qi & Team | Operations- Appointment Resource Unit | National Dental Centre Singapore |
FINANCE CATEGORY
| Abstract Category | Abstract Code | Title | Authors | Department | Institution |
| Finance | SHM_FN001 | Robotic Process Automation (RPA) for Billing Process | Ge Zhuoran & Team | Finance | ALPS Pte Ltd |
| Finance | SHM_FN002 | General Billing Enquiries AI Assistance - KKHelpBot | Parmeet Kaur D/O Joginder Singh & Team | Business Office | KK Women's and Children's Hospital |
| Finance | SHM_FN003 | Developing an algorithm to identify opportunities for bundled payment in Singapore | Ivan Tan En-Howe & Team | Strategic Finance, Finance Analytics | SingHealth Community Hospitals |
| Finance | SHM_FN004 | Supporting Private Primary Care and Public Healthcare Integration: Establishing financial conduits for effective management of claims and ensure financial integrity in the Primary Care Network (PCN) | Pamela Hwee Yuet Fun & Team | Singhealth Office Of Regional Health | SingHealth HQ |
| Finance | SHM_FN005 | Microsoft Excel Macro-based Automation of Accounts Receivables Process for Business Office | Srinath Sridharan & Team | Health Services Research | Changi General Hospital |
| Finance | SHM_FN006 | The Evolution from Self-Registration Kiosk to Self Service Station/ Evaluation of Self-Help Services in SGH SOC | Zhuo Weichao & Team | SOC | Singapore General Hospital |
| Finance | SHM_FN007 | Support for subspecialty fellowship training programmes in childhood brain and solid tumours | Ong Lay Hwa Iris & Team | Division Of Medicine | KK Women's and Children's Hospital |
| Finance | SHM_FN008 | A system to track the expenditure of multiple research projects funded by a philanthropic‐funded academic programme | Ong Lay Hwa Iris & Team | Division Of Medicine | KK Women's and Children's Hospital |
| Finance | SHM_FN009 | REDUCE, REVIEW and REVAMP the bill cancellation workflow in SOCs | Chiew Pei Pei & Team | Business Office | Singapore General Hospital |
| Finance | SHM_FN010 | TRANSFORMATION in Ambulatory Billing Office & Business Office | Chiew Pei Pei & Team | Business Office | Singapore General Hospital |
| Finance | SHM_FN011 | Transition Process between Grant drawdown cycles | Tracy Tay Gek Peng & Team | Finance-Academic Medicine | KK Women's and Children's Hospital |
| Finance | SHM_FN012 | Right-site Billing for Day Surgery Procedures in SKH Outpatient ENT Clinic | Ng Yi Ting & Team | Outpatient Clinic Operations | Sengkang General Hospital |
| Finance | SHM_FN013 | Re-engineering Business Office Process For BVH COVID-19 Operations | Amran Bin Abdul & Team | Finance | SingHealth Community Hospitals |
| Finance | SHM_FN014 | Gazing the Crystal Ball – Optimizing Bed Utilisation Through Accurate Prediction of Bed Availability | Amran Bin Abdul & Team | Finance | SingHealth Community Hospitals |
| Finance | SHM_FN015 | Reducing turnaround time to final bill generation so that patients get their bills faster | Amran Bin Abdul & Team | Finance | SingHealth Community Hospitals |
COMMUNICATIONS CATEGORY
| Abstract Category | Abstract Code | Title | Authors | Department | Institution |
| Communications | SHM_CO001 | Time saving as a result of publishing courses in SingHealth LMS online catalogue | Ng Meihui | Office of Biosafety | SingHealth HQ |
| Communications | SHM_CO002 | Evaluating the Strategy Climate of SGH | Lee Pei Zhi | Strategy Management & Analytics | Singapore General Hospital |
| Communications | SHM_CO003 | Improving Pharmacists’ Continuous Education (CE) Participation | Julianne Kan Lai Mun | Children inpatient pharmacy | KK Women's and Children's Hospital |
| Communications | SHM_CO004 | Enabling Communication for Migrant Worker Patients (MWPs) at Bright Vision Hospital (BVH) | Eunice Chin Khoon Eng | BVH-Medical Social Services | SingHealth Community Hospitals |
| Communications | SHM_CO005 | Improving Resuscitation and Extent of Care Status Plan (RECSP) in Outram Community Hospital | Aw Junjie | Medical | Outram Community Hospital |
| Communications | SHM_CO006 | New Online Look for SGH Health Assessment Centre - Increasing awareness for SGH Health Assessment Centre Services | Brenda Lim Jia Mei | Patient Liaison Service (PLS) | Singapore General Hospital |
| Communications | SHM_CO007 | SGH Specialist Directory On The Go | Brenda Lim Jia Mei | Patient Liaison Service (PLS) | Singapore General Hospital |
| Communications | SHM_CO008 | SGH Campus Carpark at One Glance – Clearing Misconception on Available Carpark Facility in SGH Campus | Lim Jia Hui | Patient Liaison Service (PLS) | Singapore General Hospital |
| Communications | SHM_CO009 | Enhanced Communication on Collection of Prescriptions and Referrals at Urgent O&G Centre (UOGC), KK Women’s and Children’s Hospital | Riza Umlas Tungul | Urgent O&G Centre | KK Women's and Children's Hospital |
| Communications | SHM_CO010 | Evaluation of a mHealth intervention to disseminate laboratory-related information: quasi-experimental pre/post-intervention study | Amarasinghe Arachchige Don Nalin Samandika Saparamadu | DA Clinic Group | Doctor Anywhere Pte. Ltd |
| Communications | SHM_CO011 | Let’s Screen your Health at S$200 (HAC200 – for SGH200 Celebration) | Ei Ei Soe Win | Patient Liaison Service (PLS) | Singapore General Hospital |
| Communications | SHM_CO012 | Enhancing the Efficiency of Care Giver Training (CGT) to Burmese and Malay Speaking Helpers | Tan Yi Neng Cora | Rehabilitation, Speech Therapy | Ng Teng Fong General Hospital |
| Communications | SHM_CO013 | T(H)inkerLabs: A rapid-development platform for taking empathetic healthcare innovations from ideation and design to prototype and beyond. | Ronald Cheong Wen Li | HSRC | SingHealth HQ |
| Communications | SHM_CO014 | Evolution of the CRC Training course adapting to COVID–19 safe management measures | Fayth Tan Chu Yun | Clinical Trials Coordinating Centre (CTCC) | SingHealth HQ |
| Communications | SHM_CO015 | Continuity of nutrition care: How to ensure patients are reviewed by Dietitian as necessary before hospital discharge? | Chan Ya Ling | Dietetics | Sengkang General Hospital |
| Communications | SHM_CO016 | READY, GET SET & GO! Patient Activity Board (PAB) | Jia Lina | Ward 64 | Changi General Hospital |
| Communications | SHM_CO017 | Reducing Nursing Home (NH) Initiation Turnaround Time (TAT) with Care Planning Package | Hazel Wong | Operations (Division of Integrative & Community Care) | Tan Tock Seng Hospital |
| Communications | SHM_CO018 | To Improve Staffs’ Satisfaction and Ensure Safe Distancing By Improving Process on Roll Call in National Heart Centre Singapore (NHCS) Wards | Siti Fidawati Binte Jasman | Cardiothoracic Surgery | National Heart Centre Singapore |
| Communications | SHM_CO019 | Enhancing Team’s Communication through Virtual Environment | Ismail Bin Muhamad | SingHealth Residency – Family Medicine | SingHealth HQ |
| Communications | SHM_CO020 | The SHP Staff Support Programme: A Balm for Mental Health and Psychosocial Wellbeing During the COVID 19 pandemic | Hammie Yeo Hui Ching | Allied Health | SingHealth Polyclinics |
| Communications | SHM_CO021 | Embracing The New Norm in Patient Safety and Quality – Educating Staff and Creating Awareness on the Ground | Nurhuda bte Mohamed Ishak | Institute for Patient Safety & Quality | SingHealth HQ |
| Communications | SHM_CO022 | Embracing Technologies to Conduct Virtual Communication Skills Training for SingHealth Polyclinics Nurses | Tan Ai Meng | Nursing Administration, SingHealth Polyclinics, Head Office | SingHealth Polyclinics |
| Communications | SHM_CO023 | Impact of moving a large in-person patient safety event online in a pandemic environment | Ong Wei Jun Jeffrey | Patient Safety and Clinical Standards (Medical Board) | Singapore General Hospital |
| Communications | SHM_CO024 | Implementation of OT to ICU Handover Checklist | Hua Rongbing Robin | Anaesthesia | Singapore General Hospital |
| Communications | SHM_CO025 | The Language of Care – A CoVid-19 Foreign Worker Initiative | Han Thai Siew, Dominic | Group Marcoms | SingHealth HQ |
| Communications | SHM_CO026 | Effective Communication to alert Code Green LSCS Team to proceed directly to an alternate remote OT site | Jane Tay Eng Choo | Operating Theatre Services | KK Women's and Children's Hospital |
| Communications | SHM_CO027 | Driving Change Through Data: Patient Education Brochures 2.0 | Bay Hui Jie Sharlyn | Corporate Communications | National Neuroscience Institute |
| Communications | SHM_CO028 | Virtual and Continuous Engagement of Staff during COVID-19 | Arthur Wong De Xiang | Communications | SingHealth Community Hospitals |
| Communications | SHM_CO029 | Health-Social Integration – An integrated approach through a collaboration between Changi General Hospital and Bedok Social Service Office (MSF) in Eastern Singapore | Eugene Shum Jin Wen | Community Development | Changi General Hospital |
| Communications | SHM_CO030 | SHP Year End Charity E-Bazaar - SHARE THE MAGIC OF GIVING | Angeline Tan | Development Office, Corporate Communications | SingHealth Polyclinics |
| Communications | SHM_CO031 | YOU ARE MY SUNSHINE | Angeline Tan | Development Office, Corporate Communications | SingHealth Polyclinics |
HUMAN RESOURCE CATEGORY
| Abstract Category | Abstract Code | Title | Authors | Department | Institution |
| Human Resource | SHM_HR001 | Building sustainable employee well-being through GME Wellness and Engagement Framework | Tan Yan Jiao Kassie & Team | Graduate Medical Education HQ, SingHealth Residency | SingHealth HQ |
| Human Resource | SHM_HR002 | Video Conferencing vs Face-to-Face (F2F) Quality Improvement Training | Teo Shao Chu & Team | Institute for Patient Safety & Quality (IPSQ) | SingHealth HQ |
| Human Resource | SHM_HR003 | Creating Four Teams – the Pillars of KKH Nursing Research Council | Zhang Ruili & Team | Children’s Emergency | KK Women's and Children's Hospital |
| Human Resource | SHM_HR004 | No More Casenotes in Urology Operating Theatre | Nur Izzati Binte Mohamed Tahir & Team | Urology Operating Theatre | Singapore General Hospital |
| Human Resource | SHM_HR005 | Thrive with Mindful Moments | Lucas Ng Wee Kee & Team | Institute for Patient Safety & Quality | SingHealth HQ |
| Human Resource | SHM_HR006 | Impact of COVID-19 on Acute Isolation Bed Capacity and Nursing Workforce Requirements: A Retrospective Review | Fan Peijin Esther Monica & Team | Nursing Research and Transformation | Singapore General Hospital |
| Human Resource | SHM_HR007 | Role Expansion for Enrolled Nurses, Assisting in Breast Surgical Procedures | Ng Lay Har & Team | Blk 3 Level 2 Major Operating Theatre | Singapore General Hospital |
| Human Resource | SHM_HR008 | Operating Theatre Technical Associate (OTTA) Programme in Major OT, SGH. | Marhaini Bte Mohd Zain & Team | Blk 3 Level 2 Major Operating Theatre | Singapore General Hospital |
| Human Resource | SHM_HR009 | Slashing Overtime Costs for Tow Tractor Team | Ryan Koh Zhao Yuan & Team | General Services, Operations (Patient Support) | Singapore General Hospital |
| Human Resource | SHM_HR010 | Innovative Game-based Learning Solution for TeamSTEPPS | Patrick Lim & Team | Human Resource | Sengkang General Hospital |
| Human Resource | SHM_HR011 | Dietetic & Food Services (DFS) Virtual Staff Orientation | Ji Chuchu & Team | Dietetic & Food Services | Changi General Hospital |
| Human Resource | SHM_HR012 | Go With The Flow – Virtual Makes Wonder | Emily Lim Shu Mui & Team | Postgraduate Medical Institute | Singapore General Hospital |
| Human Resource | SHM_HR013 | Enhancing Porters’ Morale during Covid19 Pandemic | Victor Tay & Team | General Services | Singapore General Hospital |
| Human Resource | SHM_HR014 | Improved Porters’ Productivity: Patients at the Heart of All We Do | Victor Tay & Team | General Services | Singapore General Hospital |
| Human Resource | SHM_HR015 | Redesigning of nurses roles to mitigate on shortage of manpower | BECKY POLLYANNE CHIA & Team | DIABETES AND METABOLISM CENTRE | Singapore National Eye Centre |
| Human Resource | SHM_HR016 | Are We Innovative: Perspectives from The Allied Health Professionals (AHP) | Tan Jianyue & Team | Group Allied Health | SingHealth HQ |
| Human Resource | SHM_HR017 | Automation of the HME Recruitment Process | Chiew Geok Fen & Team | SHR – CHR (Staffing) | SingHealth HQ |
| Human Resource | SHM_HR018 | SingHealth HQ Virtual Staff Appreciation 2020 - Innovative Ways in Enhancing Staff Wellness and Appreciation during a Pandemic | Vivian Lee Jee Jeng & Team | Strategic Human Resource (Learning, Leadership & Organisation Development) | SingHealth HQ |
| Human Resource | SHM_HR019 | How to manage volunteer staffing for external operations | Tan Ee Hui Christina & Team | SOC operations | Singapore General Hospital |
| Human Resource | SHM_HR020 | “PEEFECT” help to Urology – Urology Guidebook | Lois Goh Jie Yi & Team | SOC Operations | Singapore General Hospital |
| Human Resource | SHM_HR021 | NNI Staff Giving Challenge 2020 | Chin Hui Yi Cheryl & Team | Corporate Development | National Neuroscience Institute |
| Human Resource | SHM_HR022 | Job Redesign and Skills Upgrading for Cardiac Clinic Ancillary Staff | Irene Teo Bao Yun & Team | Cardiac Clinics | National Heart Centre Singapore |
| Human Resource | SHM_HR023 | Implementation of Social Work Supervision in SingHealth Polyclinics | Teo Swee Ngim & Team | Allied Health Department | SingHealth Polyclinics |
| Human Resource | SHM_HR024 | Determination direct care nursing staffing by the Workload Indicators of Staffing Need method at University Medical Center Ho Chi Minh City, Vietnam | Nguyen Thi Hong Minh & Team | NURSING DEPARTMENT | University Medical Center Ho Chi Minh City (UMC) |
| Human Resource | SHM_HR025 | PrePhyX – Prescribed Physiotherapy Exercise Programme | Audi Fehdurani bin Mat Sayuti & Team | Physiotherapy | Singapore General Hospital |
| Human Resource | SHM_HR026 | Enhancing Data Reporting with Tableau | John Teo & Team | Policy and Planning | SingHealth HQ |
| Human Resource | SHM_HR027 | Flexible Work Arrangements and Remote Working in SingHealth | Rachel Foo Seok Jun & Team | Strategic Human Resource | SingHealth HQ |
| Human Resource | SHM_HR028 | Rising Above the COVID-19 Situation by Bringing our Core Milestone Leadership Programmes (CMLP) Online | Jesslyn Ding Zi Ying & Team | LOD (LFD) | SingHealth HQ |
| Human Resource | SHM_HR029 | STRIVING IN THE MIDST OF PANDEMIC | Chiew Pei Pei & Team | BUSINESS OFFICE | Singapore General Hospital |
| Human Resource | SHM_HR030 | How to terminate a PROCESS seamlessly | Chiew Pei Pei & Team | BUSINESS OFFICE | Singapore General Hospital |
| Human Resource | SHM_HR031 | Resources Allocation - Progressing Towards Trust and Empowerment | Wee Si Min & Team | Learning & Career Development | Singapore General Hospital |
| Human Resource | SHM_HR032 | Building a Culture of Appreciation in SingHealth Polyclinics – Engaging SHP Family through Creative Thinking | Sandy Tan Hwee Ying & Team | Human Resource | SingHealth Polyclinics |
| Human Resource | SHM_HR033 | Distribution of 15,850 Transport Promotion Codes (promo-codes) in appreciation of our COVID HEROs | Rachel Teo Yuting & Team | HR Technology | Singapore General Hospital |
| Human Resource | SHM_HR034 | Job and Process Redesign at Health Information Management Services (HIMS) | Lee Worn Jiun & Team | Health Information Management Services | KK Women's and Children's Hospital |
| Human Resource | SHM_HR035 | SGH Mentoring Programme 3E Approach: Engage, Enliven and Enrich | Yeo Tze Liang, Keith & Team | Learning and Career Development Department | Singapore General Hospital |
| Human Resource | SHM_HR036 | Sustaining a pipeline of foreign new hires during COVID-19 pandemic | Lau Lay Hong & Team | Staffing | Singapore General Hospital |
| Human Resource | SHM_HR037 | “Go-Green” with Electronic Letters to Enhance Employee Experience | Foo Chuan Zong Alvin & Team | Strategic Human Resource – HR Technology | SingHealth HQ |
| Human Resource | SHM_HR038 | New SHP Induction framework for our new employees to connect, acclimatise and integrate | Priscilla Soh Yi Qin & Team | Human Resource | SingHealth Polyclinics |
| Human Resource | SHM_HR039 | Optimisation of human resources in ENT clinic operations | Ng Yi Ting & Team | Outpatient Clinic Operations | Sengkang General Hospital |
| Human Resource | SHM_HR040 | Department Manpower Dashboard | Lim Ji Rong (Clover) & Team | Human Resource | National Dental Centre Singapore |
| Human Resource | SHM_HR041 | Harmonisation of SingHealth Scholarship & Sponsorship Terms and Practices for Seamless Management | Toh Ying Ying & Team | Strategic Human Resource – Manpower Development and Strategic Human Resource – Scholarship & Award | SingHealth HQ |
| Human Resource | SHM_HR042 | Forging ahead – Growing a Future-Ready Workforce | Keith Yeo Tze Liang & Team | Learning & Career Development | Singapore General Hospital |
| Human Resource | SHM_HR043 | Training Vendor Evaluation: Get more things done in lesser time! | Wendy Ng Mei Leng & Team | Learning & Career Development | Singapore General Hospital |
| Human Resource | SHM_HR044 | An Unforeseen Opportunity: Leveraging on Technology in HR during COVID-19 | Tiang Wan Jing & Team | Human Resources | National Neuroscience Institute |
| Human Resource | SHM_HR045 | Learning Continuation - Shift Towards Virtual | Lee Kai Li Candy & Team | Learning and Career Development | Singapore General Hospital |
| Human Resource | SHM_HR046 | Bond Administration In A Virtual World | Mamata Panday & Team | Learning & Career Development (LCD) | Singapore General Hospital |
| Human Resource | SHM_HR047 | Streamline of Employment Contract Templates | Andrew Teo & Team | HR Division | ALPS Pte Ltd |
| Human Resource | SHM_HR048 | New Employee Orientation – Anytime, Anywhere, Any Place | Winnie Chew Wai Yee & Team | Human Resource | ALPS Pte Ltd |
| Human Resource | SHM_HR049 | Transformation of Medical Bills Processing by ALPS HR Services | Fiona Ng Yi Ru & Team | Human Resources | ALPS Pte Ltd |
| Human Resource | SHM_HR050 | Care Ambassador Training in SGH campus | Teh Nguan Kheng & Team | SingHealth Alice Lee Institute of Advanced Nursing | Singapore General Hospital |
| Human Resource | SHM_HR051 | It takes TWO to clap – Collaboration works wonder | Tina Phua Yen Tin & Team | Patient Liaison Service (PLS) | Singapore General Hospital |
| Human Resource | SHM_HR052 | COVID takes the lead – Transformation of job roles in Patient Liaison Service | Tina Phua Yen Tin & Team | Patient Liaison Service (PLS) | Singapore General Hospital |
PATIENT EXPERIENCE CATEGORY
| Abstract Category | Abstract Code | Title | Authors | Department | Institution |
| Patient Experience | SHM_PE001 | To increase knowledge retention on infection control and patient safety for nursing students attached to SGH during nursing student clinical orientation from 70.8% and 76.5% respectively to 95% within 6 months, in 11 SGH wards. | Wang Yu Ting Kathlyn & Team | Institute of Advanced Nursing | Singapore Geneal Hospital |
| Patient Experience | SHM_PE002 | Video-Consultation in SingHealth Polyclinics (ViCON@SHP). Enabling remote doctor consultations during the COVID-19 Pandemic | Wong Siew Hui & Team | Bukit Merah Polyclinic | SingHealth Polyclinics |
| Patient Experience | SHM_PE003 | Bridging the Needs of Adolescent Diabetes Care during Coronavirus Disease 2019: A Nurse-Led Telehealth Initiative | Lim Soo Ting Joyce & Team | Division of Nursing, Nursing Clinical Service |
KK Women's and Children's Hospital |
| Patient Experience | SHM_PE004 | Digitalising Travel & Symptoms Declaration Form For Better Outcomes | Kwok Meng Kei & Team | Preparedness & Response | Singapore Geneal Hospital |
| Patient Experience | SHM_PE005 | Prevalence and predictors of medication non-adherence among older community-dwelling people with chronic disease in Singapore | Rachel Marie Towle & Team | RHS – Office of Integrated Care | Singapore Geneal Hospital |
| Patient Experience | SHM_PE006 | KidsDREAM – Module 1 | Tanuja Nair & Team | Child Life, Art and Music Therapy Programmes (CHAMPs) |
KK Women's and Children's Hospital |
| Patient Experience | SHM_PE007 | Improving Patient Experiences and Operations in MRI – MRI Pre-arrival Self Screening | Eddie Soh Po Tao & Team | Radiography Department | Singapore Geneal Hospital |
| Patient Experience | SHM_PE008 | Parental Involvement and Neurodevelopmental Care Bundle in the Neonatal ICU | Teh Wan Ying & Team | Physiotheapy | Singapore Geneal Hospital |
| Patient Experience | SHM_PE009 | Patient’s Choice a-Ward | Ng Yong Quan & Team | Inpatient Operations | Changi General Hospital |
| Patient Experience | SHM_PE010 | WE CARE – Building a Safe to Speak Up Culture | Wong Kin Ling & Team | Division of Nursing | KK Women's and Children's Hospital |
| Patient Experience | SHM_PE011 | Automating the Sponging Process Project | Rozana Dahlia Hassan & Team | Ward 34 | Changi General Hospital |
| Patient Experience | SHM_PE012 | Is preparative fasting of 4 hours necessary prior to IV contrast-enhanced CT examinations? | Katherine Tiong Kai Qian & Team | Radiography | Changi General Hospital |
| Patient Experience | SHM_PE013 | To Increase Awareness of Nurses in Identifying Patients with AVF/AVG in Ward 54D within 3 Months | Alvina Ling Wanjing | Ward 11B Internal Medicine | Singapore Geneal Hospital |
| Patient Experience | SHM_PE014 | Trial profile: Community enabled ReAdiness for first 1000-Days Learning Ecosystem (CRADLE) | Joyce Teo Xinyun & Team | Chairman Medical Board (CMB) Office | KK Women's and Children's Hospital |
| Patient Experience | SHM_PE015 | Interactive engagement games for elderly | Yuan Long Xia & Team | Ward 63C | Singapore Geneal Hospital |
| Patient Experience | SHM_PE016 | Streamlining the process of medication counselling for patients at Community Care Facility (CCF) @ EXPO through deployment of TEMI robot | Low Wei-Ting Rachelle & Team | Inpatient | Singapore Geneal Hospital |
| Patient Experience | SHM_PE017 | “What our patients want is what we want” - Seamless & Efficient Visits at SGH | Celest Khoo Joo Ing & Team | Patient Liaison Service | Singapore Geneal Hospital |
| Patient Experience | SHM_PE018 | Improving the accuracy and efficiency of vision acuity performed during Development Assessment for 4 year olds in primary healthcare | Seah Hui Min & Team | Nursing - Pioneer | National University Polyclinics |
| Patient Experience | SHM_PE019 | Examining the feasibility of telewound | Ong Choo Eng & Team | Speciality Nursing | Singapore Geneal Hospital |
| Patient Experience | SHM_PE020 | Reducing CAUTI in community hospital through education and enhancement to nursing staff on care of IDC | Lu Wenxian & Team | Nursing | SingHealth Community Hospitals |
| Patient Experience | SHM_PE021 | Improving Interdisciplinary Psychological Assessment in Migrant Workers (The IPAMS project) | Gabriel Gerard Yee Wenjun | Post-Acute and Continuing Care | Bright Vision Hospital |
| Patient Experience | SHM_PE022 | Value of Medication Delivery Service in an Ambulatory Cancer Centre | Ngo Kang Hao Vincent & Team | NCCS Pharmacy | National Cancer Centre Singapore |
| Patient Experience | SHM_PE023 | Pharmacy Patient Experience (PEx) Initiatives | Wu Peiru & Team | Pharmacy | KK Women's and Children's Hospital |
| Patient Experience | SHM_PE024 | Effectiveness of a nurse-led insulin tele-titration program on diabetes control in Primary Care | Janice Koh Huimin & Team | Nursing | National University Polyclinics |
| Patient Experience | SHM_PE025 | Experience of engaging COVID-19 isolation patients through dial-in | Ng Siew Keng & Team | Office of Patient Experience | Singapore Geneal Hospital |
| Patient Experience | SHM_PE026 | Ensuring Safe Use of Pressurised Metered Dose Inhalers without a Built-In Dose Counter | Tan Soh Yan & Team | Respiratory Medicine | KK Women's and Children's Hospital |
| Patient Experience | SHM_PE027 | Telehealth Service for Home Ventilation and Respiratory Support Service | Jenny Ng & Team | Inpatient Operations | Changi General Hospital |
| Patient Experience | SHM_PE028 | Improving efficiency in the installation of proprietary Audiological software, with the use of semi-automation. An interprofessional exploratory trial | Kenneth Chua Wei De & Team | Allied Health | Changi General Hospital |
| Patient Experience | SHM_PE029 | Springing Up Patient Education “Let’s Go Live” | Tan Ai Meng & Team | Nursing | SingHealth Polyclinics |
| Patient Experience | SHM_PE030 | Future Outpatient Journey: MyVisit App | Tan Teck Choon | Office for Service Transformation | SingHealth HQ |
| Patient Experience | SHM_PE031 | Patient Experience Through Covid-19 | Chang Sook Mei & Team | Group Office of Patient Experience | SingHealth HQ |
| Patient Experience | SHM_PE032 | Let’s switch from hardcopy to online feedback form | Lim San San, Vivian & Team | Office of Patient Experience | Changi General Hospital |
| Patient Experience | SHM_PE033 | Redesigning KKH Children Emergency to reinforce patient safety to meet future demands | Sashikumar Ganapathy & Team | Department of Emergency Medicine | KK Women's and Children's Hospital |
| Patient Experience | SHM_PE034 | The Role of Music Therapy (MT) for children undergoing cancer treatment in Singapore | Kayla Carissa Wong & Team | CHAMPs | KK Women's and Children's Hospital |
| Patient Experience | SHM_PE035 | Home in a Day: Hip Arthroscopy | Lissa Vazhayil Joseph & Team | Speciality Nursing | Singapore Geneal Hospital |
| Patient Experience | SHM_PE036 | To promote rapid recognition to staff through instant and real-time compliments, advocating “Happy Staff, Happy Patients” | Josephine Yeo Wee Ting & Team | Office of Patient Experience | Changi General Hospital |
| Patient Experience | SHM_PE037 | Patient’s Opinion Matter - Your Journey with Us | Stella Gay Shi Yun & Team | Patient Liaison Service (PLS) | Singapore Geneal Hospital |
| Patient Experience | SHM_PE038 | The Impact of Music Therapy on Pain and Anxiety in Patients with Gynaecological Cancer undergoing Intracavitary Brachytherapy | Joy Lim Jia Yi & Team | DIVISION OF RADIATION ONCOLOGY | National Cancer Centre Singapore |
| Patient Experience | SHM_PE039 | Art and Music Therapy Pilot Programme for Women’s Palliative Care Services (WPCS) | Kayla Carissa Wong & Team | Kayla Carissa Wong | KK Women's and Children's Hospital |
| Patient Experience | SHM_PE040 | Synchronizing Video Consultation with Medication Counselling / Review | Chua Joo Ling Joanne & Team | Allied Health-Pharmacy | SingHealth Polyclinics |
| Patient Experience | SHM_PE041 | Development of Deep-Learning Convolutional Model for Automated Brain Tumour Segmentation on MRI to Improve Care for Patients | Alwin Zhang Yaoxian & Team | Health Services Research Centre | SingHealth HQ |
| Patient Experience | SHM_PE042 | Perception of Tele-consultation for Patient Care during the Covid-19 Pandemic | Eileen Lew & Team | Medical Innovation & Care Transformation | KK Women's and Children's Hospital |
| Patient Experience | SHM_PE043 | Central Venous Access Device (CVAD) Resource book for healthcare staffs | Andhrias Maria Pushpam & Team | Ward 76 | KK Women's and Children's Hospital |
| Patient Experience | SHM_PE044 | Reducing Patients’ Waiting Time for Uroflow Tests | Zhang Xin | Medical Centre | Sengkang General Hospital |
| Patient Experience | SHM_PE045 | ePASS – An Electronic Pre-Anaesthesia Self-Screening Questionnaire to Reduce Face-to-Face Consultations at the SGH Pre-Admission Centre (PAC) | Eileen Sim Yilin & Team | Department of Anaesthesiology | Singapore Geneal Hospital |
| Patient Experience | SHM_PE046 | Expanding Porters’ Service Training Program to Deliver Quality Service to Patients and Users | Victor Tay & Team | General Services | Singapore Geneal Hospital |
| Patient Experience | SHM_PE047 | Streamlined Wheelchair (WC) Management Processes: Further Reducing Patients’ Waiting Time | Victor Tay & Team | General Services | Singapore Geneal Hospital |
| Patient Experience | SHM_PE048 | Improving retrieval efficiency of GLOC patient’s information with the use of Secured Shared Folder | Joanne Ng Tying Ying & Team | Outpatient Department Clinic 5 | Singapore National Eye Centre |
| Patient Experience | SHM_PE049 | KIT-Start the Teaching | Er Boon Hui & Team | Speciality Nursing | Singapore Geneal Hospital |
| Patient Experience | SHM_PE050 | Mobilisation of Office of Patient Experience (OPE) Clusters for patient care incident | Serena Chua | Office of Patient Experience | Singapore Geneal Hospital |
| Patient Experience | SHM_PE051 | Nurse-led Preoperative Anaesthesia Nurse Assessment via the mobile Health Buddy App | Ooi Jing Wen Ivy & Team | Specialist Clinic - Preoperative Anaesthesia Assessment Clinic (Paac) | Changi General Hospital |
| Patient Experience | SHM_PE052 | Redesigning tracheostomy tube holder to prevent accidental dislodgement of tracheostomy tube | Lim Jia Yan & Team | Ward 15 | Changi General Hospital |
| Patient Experience | SHM_PE053 | Sustaining the Use of Smart Portable Drain Carrier in Changi General Hospital (CGH) Inpatient Wards | Ma Chongyan & Team | Ward 15 | Changi General Hospital |
| Patient Experience | SHM_PE054 | Postoperative Patients Education Bundle: ICOPE | Ma Chongyan & Team | Ward 15 | Changi General Hospital |
| Patient Experience | SHM_PE055 | To Design a PICC Safeguard to Prevent Dislodgement of PICC | Qin Jing & Team | Ward15 | Changi General Hospital |
| Patient Experience | SHM_PE056 | To Standardize Drain Dressing Application for Post-Operative Patient | Ma Chongyan & Team | Ward 15 | Changi General Hospital |
| Patient Experience | SHM_PE057 | Implementation of a QR Code Guided Telemetry Monitoring Guide via E-brochure and Video to Enhance Patient’s Safety | LYDIA DENG HAIPING & Team | MEDICAL INTENSIVE CARE UNIT | Changi General Hospital |
| Patient Experience | SHM_PE058 | To empower nurses to facilitate early weaning off mechanical ventilation in critically ill patients | Zhang Rui & Team | Ward33 (Surgical Intensive Care Unit) | Changi General Hospital |
| Patient Experience | SHM_PE059 | Promoting Oral Health Care for Geriatric and Stroke patients through education | Zhou Linfang & Team | DNA | Changi General Hospital |
| Patient Experience | SHM_PE060 | Say ‘NO’ to Missing Dentures | Lim Huiru & Team | Ward 58 | Changi General Hospital |
| Patient Experience | SHM_PE061 | PERMELIS: A digital personalised medication list | Andrew Fang Hao Sen & Team | Bedok Polyclinic | SingHealth Polyclinics |
| Patient Experience | SHM_PE062 | Empowering ESTHER in self-management of COPD in the community with the use of a COPD ePlan | Low Bee Geok & Team | Community Nursing | Changi General Hospital |
| Patient Experience | SHM_PE063 | Dietitian Video Consultation (DVC) – the new norm for post-bariatric dietetic care? | Jeremy Tan Ee Li & Team | Department of Dietetics | Sengkang General Hospital |
| Patient Experience | SHM_PE064 | Improving Patient Satisfaction by Reducing Waiting Time at Dietetics Clinic | Tan Kim Fong & Team | Dietetics Department | National University Hospital |
| Patient Experience | SHM_PE065 | Improving Patient Experience for Denosumab Injections | Lim Zhi Xian Jeremy & Team | Specialist Outpatient Clinic | Singapore Geneal Hospital |
| Patient Experience | SHM_PE066 | Improving Renal New Case Patient’s Wait Time to Appointment | Lim Zhi Xian Jeremy & Team | Specialist Outpatient Clinic | Singapore Geneal Hospital |
| Patient Experience | SHM_PE067 | Innovating the Registration Process at SGH Staff Clinic | Koh Hui Ru & Team | Specialist Outpatient Clinic | Singapore Geneal Hospital |
| Patient Experience | SHM_PE068 | To improve uptake of non-pharmacological management by Idiopathic Pulmonary Fibrosis (IPF) patients in the Singapore General Hospital Interstitial Lung Disease (SGH ILD) Clinic | Mariya Binte Mohd Nor | SOC B | Singapore Geneal Hospital |
| Patient Experience | SHM_PE069 | Introduction of Post Nasal Space Biopsy (PNS) Patient Information Sheet In ENT Centre | Chua Chen Yan Paul & Team | SOC Operations | Singapore Geneal Hospital |
| Patient Experience | SHM_PE070 | The Digital Ambassador | Chang Rui Fen | SOC operations | Singapore Geneal Hospital |
| Patient Experience | SHM_PE071 | Putting the “Social” in Social Distancing for Patients in SCH | Lilian Koh & Team | Community Relations | SingHealth Community Hospitals |
| Patient Experience | SHM_PE072 | The use of Social Robot in engaging patients physically and socially | Lim Si Ching & Team | Geriatric Medicine | Changi General Hospital |
| Patient Experience | SHM_PE073 | Conversion of CE Pharmacy billing in SAP and leveraging on Pharmacy to collect Children Emergency (CE) Attendance fees | Rajesvari D/O Ayyakannu & Team | Children’s Emergency - Admission | KK Women's and Children's Hospital |
| Patient Experience | SHM_PE074 | SCHeroes Appreciation Campaign | Magdalene Yeow Lee Hui & Team | Office of Patient Experience | SingHealth Community Hospitals |
| Patient Experience | SHM_PE075 | SCH Smiles and Care Beyond the Masks | Tan En Sheng Mitchell & Team | Office of Patient Experience | SingHealth Community Hospitals |
| Patient Experience | SHM_PE076 | To Improve Patient’s Visit Experience at SHP Laboratories | Linus Sebastian Chan Tuck Choy & Team | Allied Health | SingHealth Polyclinics |
| Patient Experience | SHM_PE077 | Sustaining nursing-led vaccination protocol to improve pneumococcal and influenza vaccination rates in renal medicine clinic | Poh Cheng Boon & Team | Renal Medicine | Changi General Hospital |
| Patient Experience | SHM_PE078 | To Reduce Rejected Specimen Rate | Wong Wei Chi Belinda & Team | Cardiology, Ward 44/47B | National Heart Centre Singapore |
| Patient Experience | SHM_PE079 | Improving Effectiveness and Efficiency of Nurses Documentation During Night Shift | Nor Syamsul Bin Mohamed Said & Team | NSCU | National Heart Centre Singapore |
| Patient Experience | SHM_PE080 | To Improve patient’s satisfaction by enhancing discharge process for complex cases in NHCS wards | Siti Fidawati Binte Jasman & Team | Cardiothoracic Surgery | National Heart Centre Singapore |
| Patient Experience | SHM_PE081 | Empower and enable residents with hypertension to self-manage effectively in the community via remote Vital Signs Monitoring (VSM) | Lim Su-Fee & Team | Nursing, RHS Community Nursing | Singapore Geneal Hospital |
| Patient Experience | SHM_PE082 | Raising Awareness of Medical Social Work Services in Primary Health | Jae Shi Cheng Zi Jing | Allied Health | SingHealth Polyclinics |
| Patient Experience | SHM_PE083 | Supporting the residents in the Western Regional Health System to stay healthy by providing care engagement and virtual support through a Call Centre | Jeffrey Yoo Kwang Sui & Team | NUHS CareHub | National University HospitalS |
| Patient Experience | SHM_PE084 | Colostomy irrigation – Stoma is not the end | Nguyen Thi Thuong & Team | Gastrointestinal Surgery Department | University Medical Center Ho Chi Minh City (UMC) |
| Patient Experience | SHM_PE085 | Harmonising Core Patient Experience Survey Questions for Allied Health Professionals | Kinjal Doshi & Team | Psychology | Singapore Geneal Hospital |
| Patient Experience | SHM_PE086 | Leveraging on Technology to Empower and Educate Patients On Prescribed Medications | Goh Chin Chin & Team | Allied Health- Pharmacy | SingHealth Polyclinics |
| Patient Experience | SHM_PE087 | Management of Unused Medications in Primary Care Patients - Challenges and Opportunities | Vivian Chee Wing Ling & Team | Allied Health- Pharmacy | SingHealth Polyclinics |
| Patient Experience | SHM_PE088 | JUST CHECK IT! Community Blood Pressure Self-Monitoring Pilot | Nadiah Binte Norzaini & Team | RHS-Community Nursing | Singapore Geneal Hospital |
| Patient Experience | SHM_PE089 | Early exploration of catheter ablation in patient with symptomatic atrial fibrillation during inpatient hospitalisation | Him Ai Ling & Team | APN Development | Changi General Hospital |
| Patient Experience | SHM_PE090 | Train-the-Trainer Manual on Child Nutrition Education” for Parents | Teng Siow Hong & Team | Nursing | SingHealth Polyclinics |
| Patient Experience | SHM_PE091 | Remote Screening for Postnatal Depression-an innovative project born in COVID-19 | Siak Junpei Elizabeth & Team | Department of Psychological Medicine | KK Women's and Children's Hospital |
| Patient Experience | SHM_PE092 | Wound burst with stoma | Nguyen Thi Thuong & Team | Gastrointestinal Surgery Department | University Medical Center Ho Chi Minh City (UMC) |
| Patient Experience | SHM_PE093 | STOP THE SPREAD, GET FLU JAB! | Koh Chun Hui, Fion & Team | RHS | Singapore Geneal Hospital |
| Patient Experience | SHM_PE094 | Art Circle – Psychotherapy for patients with high risk pregnancy | Seah Huay Ling & Team | Ward 32 | KK Women's and Children's Hospital |
| Patient Experience | SHM_PE095 | Enhancing patient’s experience of labour pain management during induction of labour | Chen Enling & Team | Ward 32 | KK Women's and Children's Hospital |
| Patient Experience | SHM_PE096 | Bye to Pink and Blue Newborn Swaddle: A patient safety initiative | Thilagamangai & Team | Division of Nursing | KK Women's and Children's Hospital |
| Patient Experience | SHM_PE097 | Reducing nurses’ time spent in providing postoperative care and advice by using an educational video | Andrew Chung Chee Hong & Team | Dayward | Singapore National Eye Centre |
| Patient Experience | SHM_PE098 | Team Resilience In Office of Patient Experience (OPE) | Vanessa Peters | Office of Patient Experience | Singapore Geneal Hospital |
| Patient Experience | SHM_PE099 | Midwife-led Community Care in the first 1000 days of life to improve parenting self-efficacy | Chan Sze Wern & Team | Division of Nursing | KK Women's and Children's Hospital |
| Patient Experience | SHM_PE100 | Improving the ED Wait Experience for Next-of-Kin (NOK) | Koh Shao Hui & Team | Emergency Department | Sengkang General Hospital |
| Patient Experience | SHM_PE101 | Patient satisfaction and behavioural intention in using the home medication delivery service in an ambulatory oncology centre | Keegan Lin & Team | Pharmacy | National Cancer Centre Singapore |
| Patient Experience | SHM_PE102 | New Clinic, New Experience! Opening of New Clinic at SKH Medical Centre Level 7 | Darren Loh Wei Jian & Team | Outpatient Clinic Operations | Sengkang General Hospital |
| Patient Experience | SHM_PE103 | Find your way in SKH Medical Centre | Heng Mei Ling & Team | Outpatient Clinic Operations | Sengkang General Hospital |
| Patient Experience | SHM_PE104 | Enabling patients to self-service at their convenience anytime, anywhere | Lam Yoke Theng Michelle & Team | Outpatient Clinic Operations | Sengkang General Hospital |
| Patient Experience | SHM_PE105 | Ensuring ED-referred Orthopaedics Patients Access to Timely Care | Goh Xiao Qing & Team | Outpatient Clinic Operations | Sengkang General Hospital |
| Patient Experience | SHM_PE106 | Why do patients miss their appointments? | Chiew Susan & Team | Specialist Outpatient Clinic | Singapore National Eye Centre |
| Patient Experience | SHM_PE107 | Leveraging on Artificial Intelligence (AI) to Improve Patient Care | Ho Fook Lin & Team | Operating Theatre Services | KK Women's and Children's Hospital |
| Patient Experience | SHM_PE108 | Model of Care Transformation for Denture treatment | See Toh Yoong Liang & Team | Clinical - Restorative Dentistry | National Dental Centre Singapore |
| Patient Experience | SHM_PE109 | Innovative Painted Fun Mask for Paediatric patients undergoing Radiotherapy | Sharon Wong Mei Mei & Team | Division of Radiation Oncology | National Cancer Centre Singapore |
| Patient Experience | SHM_PE110 | A pre-treatment orientation program for Paediatric Patients undergoing Radiation Therapy. | Sharon Wong Mei Mei & Team | Division of Radiation Oncology | National Cancer Centre Singapore |
| Patient Experience | SHM_PE111 | Exploring Patient Experience in Transition of Care from an Inpatient Hospitalisation to a Community Hospital Rehabilitation | Janet Choo Kim Lan & Team | Bundled Care, Medical | Changi General Hospital |
| Patient Experience | SHM_PE112 | Patient factors associated with delayed presentation of foot ulcers by patients with diabetes in tertiary hospitals in Singapore | Navreen Kaur D/O Gurdip Singh & Team | ACP Medicine - REEP | Singapore Geneal Hospital |
| Patient Experience | SHM_PE113 | Steady Pompipi | Ong Li Jiao & Team | RHS | Singapore Geneal Hospital |
| Patient Experience | SHM_PE114 | Fast Track Referral Counter | Lucas Goh Chee Keong & Team | Operations | SingHealth Polyclinics |
| Patient Experience | SHM_PE115 | Customer Relationship Management CRM | Lucas Goh Chee Keong & Team | Operations | SingHealth Polyclinics |
| Patient Experience | SHM_PE116 | Introducing a New Medical Termination of Pregnancy (TOP) Regimen for Safer Patient Care and Enhanced Experience | Seet Meei Jiun & Team | Obstetrics and Gynaecology | KK Women's and Children's Hospital |
| Patient Experience | SHM_PE117 | A Neonatal Outreach Program (NOP) for mothers of preterm infants weighing between 1500g to 1800g: A pilot study | Wu Jingyi & Team | Special Care Nursery | KK Women's and Children's Hospital |
| Patient Experience | SHM_PE118 | Beyond Hospital to Community – Journeying with patients from Hospital to Home through a Social Prescribing approach | Eugene Shum Jin Wen & Team | Community Development | Changi General Hospital |
| Patient Experience | SHM_PE119 | Countering the evolving COVID-19 for KKH’s antenatal programme | Meghan Tan & Team | Marketing Communications | KK Women's and Children's Hospital |
RISK MANAGEMENT CATEGORY
| Abstract Category | Abstract Code | Title | Authors | Department | Institution |
| Risk Management | SHM_RM001 | Radiation Safety of OT Nurses | Laurentcia Arlany | Radiology | Sengkang General Hospital |
| Risk Management | SHM_RM002 | Implementation of aluminium storage cassette to contain cryopreserved human homograft for transplantation | Heng Wee Ling & Team | National Cardiovascular Homograft Bank | National Heart Centre Singapore |
| Risk Management | SHM_RM003 | Fall-less | Seah Pei Fen & Team | Physiotherapy | Singapore General Hospital |
| Risk Management | SHM_RM004 | Prediction of Risk of Injury associated with Patient Fall | Teo Kai Yunn & Team | Nursing | Singapore General Hospital |
| Risk Management | SHM_RM005 | Infection Control: One to Three | Uma D/O Dena Dayalan & Team | Facilities Development | KK Women's and Children's Hospital |
| Risk Management | SHM_RM006 | Collaborative efforts in managing risks during COVID-19 pandemic through a structured approach | Teo Shao Chu & Team | Institute for Patient Safety & Quality (IPSQ) | SingHealth HQ |
| Risk Management | SHM_RM007 | Needle Safety: Recapped needles observed in sharps disposal containers in research laboratories – Why? | June Lin & Team | Office of Biosafety | SingHealth HQ |
| Risk Management | SHM_RM008 | Antivirus Scanning of USB Storage Devices | Tan Chor Teck & Team | Biomedical Engineering | KK Women's and Children's Hospital |
| Risk Management | SHM_RM009 | GHS Labelling Course – Improving Safety and Health of Researchers through Effective Training | Serene Goh Hui Ling & Team | Office of Biosafety | SingHealth HQ |
| Risk Management | SHM_RM010 | Establishing an effective Data Protection Compliance Programme in Singapore General Hospital (SGH) | Amy Tan Chih Wei & Team | Accreditation & Licensing | Singapore General Hospital |
| Risk Management | SHM_RM011 | Creating low risk health environment with antimicrobial and sporicidal disposable curtains saves time, resources and costs | Khng Peck Lay Jacquelyn & Team | Major Operating Theatre | Khoo Teck Puat Hospital |
| Risk Management | SHM_RM012 | Use of Stabilized Ozonated Water (SOA) for Infection Risk Management in Healthcare Environment | Alice Leong Foong Wah & Team | Nursing Administration | Khoo Teck Puat Hospital |
| Risk Management | SHM_RM013 | Harnessing Technology in the Prevention of Falls in Children Specialist Outpatient Clinics (SOCs) | Liu Shuhui Niki & Team | Division of Specialty & Ambulatory Services (RM Workgroup) | KK Women's and Children's Hospital |
| Risk Management | SHM_RM014 | Collect and be Safe: A Work Process Improvement in the collection of specimen using Pre filled Formalin bottles | Jennifer De Leon Andaya & Team | Department of Nursing / Ward 43 | KK Women's and Children's Hospital |
| Risk Management | SHM_RM015 | Providing a safe transfer of Vac-Lok cushions with a new transportation trolley implementation | Eric Pang Pei Ping & Team | Division of Radiation Oncology | National Cancer Centre Singapore |
| Risk Management | SHM_RM016 | Infection Prevention Competency in Pandemic Resuscitation (IP-CPR) | Ting Sing Ling & Team | Post-Acute & Continuing Care | SingHealth Community Hospitals |
| Risk Management | SHM_RM017 | Managing the Unseen Patient | Diana Ting Jiin Huei & Team | Pharmacy | Bright Vision Hospital |
| Risk Management | SHM_RM018 | A Patient Safety Initiative in Improving Medication Safety of Controlled Drugs (CD) | Catherine Sandra Paul & Team | Gynaecology Wards | KK Women's and Children's Hospital |
| Risk Management | SHM_RM019 | Implementation of individual BP cuff to reduce MRSA acquisition | Pan Lina & Team | Infection Prevention and Control (IPC) | Sengkang General Hospital |
| Risk Management | SHM_RM020 | Use of Failure Mode and Effect Analysis (FMEA) to reduce risk of medication errors in medication delivery service in outpatient oncology pharmacy | Ngo Kang Hao Vincent & Team | NCCS Pharmacy | National Cancer Centre Singapore |
| Risk Management | SHM_RM021 | To improve arm alert for patient with restricted extremities | Florence Loh Yi Xuan & Team | WARD 10B | Singapore General Hospital |
| Risk Management | SHM_RM022 | Improving Patient Safety by Reducing Pharmacy Near Miss | Lee Ting Yee & Team | Pharmacy | SingHealth Polyclinics |
| Risk Management | SHM_RM023 | Enhancing patient safety by reducing potential prescription error in Bukit Merah Polyclinic (BMP) | Chua Liwei & Team | Pharmacy | SingHealth Polyclinics |
| Risk Management | SHM_RM024 | Enterprise Risk Management during on-site Overhaul of Pillpick® Pharmacy Automation System in KKH | Go Hui Jia & Team | Pharmacy | KK Women's and Children's Hospital |
| Risk Management | SHM_RM025 | Rounding of Cephalexin Capsules | Go Hui Jia & Team | Pharmacy | KK Women's and Children's Hospital |
| Risk Management | SHM_RM026 | Let’s Get it Right! : Reducing Specimen Rejection Rates in a Neonatal Department | Krishna Revanna Gopagondanahalli & Team | Neonatology | KK Women's and Children's Hospital |
| Risk Management | SHM_RM027 | Risk assessment of COVID-19 related research projects | Teo Watson & Team | Office of Biosafety | SingHealth HQ |
| Risk Management | SHM_RM028 | Protecting Medical Devices & Systems from Cyber-attacks – Prevention is better than cure | Ma Guang Rui & Team | Operations Shared Services, Biomedical Engineering | SingHealth HQ |
| Risk Management | SHM_RM029 | Medical Management of S11@Punggol Dormitory Cluster | Chua Qin Xuan & Team | Corporate Planning & Performance Management | Sengkang General Hospital |
| Risk Management | SHM_RM030 | Procurement risk mitigation | Joanne Yeow | Procurement | ALPS Pte Ltd |
| Risk Management | SHM_RM031 | Target Zero Specimen Rejection- To Improve Patients Safety | Alvin Shang Ming Chang & Team | Quality, Safety and Risk Management (QSRM) and Neonatology | KK Women's and Children's Hospital |
| Risk Management | SHM_RM032 | Impact of COVID-19 pandemic on Bellwether Surgical Volumes | Alwin Zhang Yaoxian & Team | Health Services Research Centre | SingHealth HQ |
| Risk Management | SHM_RM033 | Evaluating Infection Control Measures For Healthcare Workers And Their Impact On The Provision Of Acute Care Surgical Services | Kong Cheng En & Team | Industrial and Systems Engineering | National Univeristy of Singapore |
| Risk Management | SHM_RM034 | An AI-Augmented Decision Support System for Pediatric MRI Ordering – A Pilot Implementation Study | Alwin Zhang Yaoxian & Team | Health Services Research Centre | SingHealth HQ |
| Risk Management | SHM_RM035 | How effective is Singapore public access defibrillation program (PAD)? | Ahmad Reza Pourghaderi & Team | Health Service Research Centre (HSRC) | SingHealth HQ |
| Risk Management | SHM_RM036 | Development of Activity Risk Assessments for protection of animal care and research staff working with Non-Human Primates (NHP), focusing on potential exposure to zoonotic Mycobacterium tuberculosis (TB) and Yellow Fever virus (YFV). | Edgar M. Pena & Team | National Large Animal Research Facility | SingHealth HQ |
| Risk Management | SHM_RM037 | Improving Regulatory Compliance in Research Informed Consent and Assent Taking for Minors in KK Women’s and Children’s Hospital | Kathy Liaw & Team | KK Research Centre | KK Women's and Children's Hospital |
| Risk Management | SHM_RM038 | Preventing patients fall at Eye Evaluation room | Wong Shimin Desiree & Team | OPD Subspecialty | Singapore National Eye Centre |
| Risk Management | SHM_RM039 | A Safe Holder | Mei Zirong & Team | Ward 18 | Changi General Hospital |
| Risk Management | SHM_RM041 | Nurse-led CVC Removal Protocol | Ma Chongyan & Team | Ward 15 | Changi General Hospital |
| Risk Management | SHM_RM042 | Implement a work process for easy identification of multiple infusion lines in SICU | Zhang Rui & Team | Ward33 (Surgical Intensive Care Unit) | Changi General Hospital |
| Risk Management | SHM_RM043 | To Reduce Carbapenemase-Producing Carbapenem-Resistant Enterobacteriaceae (CP-CRE) Transmission in an Inpatient Ward | Pancy Jacob & Team | Ward 64 | Changi General Hospital |
| Risk Management | SHM_RM044 | Improved Workflow in Nuclear Medicine (NM) to Ensure Correct Radiopharmaceutical Injection | Poon Jun Xian, Cyrus & Team | Radiography | Changi General Hospital |
| Risk Management | SHM_RM045 | Improving Consistency of Diet Textures and Improving Patient Safety | Chriselle Koh Wyn Jia & Team | Speech Therapy | Sengkang General Hospital |
| Risk Management | SHM_RM046 | Evolution of the COVID-19 Screening Activities in Singapore General Hospital | Yang Hui & Team | SOC | Singapore General Hospital |
| Risk Management | SHM_RM047 | Entering the New Normal – Managing Organization Personas & Risk Management | Koh Chang Hoe Sam & Team | Quality Safety & Risk Management | KK Women's and Children's Hospital |
| Risk Management | SHM_RM048 | Social Distancing in Cardiac Clinic 4B | Lin Jiahui & Team | Cardiac Clinics | National Heart Centre Singapore |
| Risk Management | SHM_RM049 | Implementation of Safe Management Measures (SMM) in NHCS Pharmacy to reduce risk of COVID-19 Infection. | Yong Huey Shyan & Team | Pharmacy | National Heart Centre Singapore |
| Risk Management | SHM_RM050 | Application of sigma metrics for the assessment of quality control in HbA1C test | NGUYEN THI BANG SUONG & Team | Medical Laboratory Department | University Medical Center Ho Chi Minh City (UMC) |
| Risk Management | SHM_RM051 | Good-To-Go kit: Improving confidence and equipping MSWs/SWAs in hygiene preparedness when conducting home visits or escorts | Lau Wan Ling & Team | Medical Social Services | Sengkang General Hospital |
| Risk Management | SHM_RM052 | Achieving High Accuracy in Blood Products Ordering With Technology Enhancements | Heng Mui Ling & Team | Department of Pathology and Laboratory Medicine | KK Women's and Children's Hospital |
| Risk Management | SHM_RM053 | Safe Dispensing of Medications to Migrant Workers | Goh Chin Chin & Team | Allied Health- Pharmacy | SingHealth Polyclinics |
| Risk Management | SHM_RM054 | Rethinking the vending machine: delivering safe personal protective equipment (PPE) | Pearl Gloria Nithiya D/O Vijaya Kumar & Team | Nursing Division (Dept of Haematology) | Singapore General Hospital |
| Risk Management | SHM_RM055 | Initiative to Decrease Wastages of Blood and Blood Components and Improve the Safety Aspects of Blood Transfusion | Zhong Xinni & Team | Nursing Clinical Services | KK Women's and Children's Hospital |
| Risk Management | SHM_RM056 | Reducing specimen errors in Urgent O&G Centre (UOGC): A quality improvement initiative | Shih Kai Lee & Team | Urgent O & G Centre | KK Women's and Children's Hospital |
| Risk Management | SHM_RM057 | Rounding of medication supplies to full strips – A Pharmacy safety initiative | Mohammed Nazri Bin Abdul Ghani & Team | Pharmacy | KK Women's and Children's Hospital |
| Risk Management | SHM_RM058 | Patient Safety is Our Priority | Tan Ai Meng & Team | Nursing Administration, SingHealth Polyclinics, Head Office | SingHealth Polyclinics |
| Risk Management | SHM_RM059 | SAFE Re-opening of KKH Fitness Centre (Stage 1) – Addressing the safe measurement aspects during the COVID-19 pandemic | Brandon Feng Guoqiang & Team | Sport and Exercise Medicine Service | KK Women's and Children's Hospital |
| Risk Management | SHM_RM060 | Managing Reputation Risk online | Jerry Wong & Team | Communications | Singapore General Hospital |
| Risk Management | SHM_RM061 | Achieving a Culture of Safety and High Reliability Making Zero Harm a Reality | Pang Nguk Lan & Team | Quality, Safety and Risk Management | KK Women's and Children's Hospital |
| Risk Management | SHM_RM062 | Towards Sustainability Development - KKH’s ISO 45001 Occupational Health and Safety Journey | Moon Loh Guek Yoong & Team | Operational Support Services | KK Women's and Children's Hospital |
| Risk Management | SHM_RM063 | Reducing Door to Puncture timing for Endovascular therapy in NNI-TTSH Hyperacute stroke patients: A Quality improvement project | Quek Yi Ping & Team | Neuroscience Nursing | National Neuroscience Institute |
| Risk Management | SHM_RM064 | Reducing Needle Stick Injuries in the Satellite Laboratories | Fiona Chan Seet Ling & Team | Clinical Pathology | Singapore General Hospital |
| Risk Management | SHM_RM065 | New laser service in a surgical clinic | Khoo Seng Chuan Donald & Team | Office of Risk Management | Changi General Hospital |
| Risk Management | SHM_RM066 | Acceptance of one another, Resilience, Thoughtfulness, Solidarity (ARTS) on mind | Chia Moh Yuet & Team | Ward 81 | KK Women's and Children's Hospital |
| Risk Management | SHM_RM067 | Enhancing workflow for safety of inmates from Changi Prison Services | Teo Puay Ling & Team | Ward 32 | KK Women's and Children's Hospital |
| Risk Management | SHM_RM068 | IPSG Number 1 - Mission Impossible makes Possible | Cham Mooi Tai & Team | Division of Specialty & Ambulatory Services (RM Workgroup) | KK Women's and Children's Hospital |
| Risk Management | SHM_RM069 | Isolation Overflow Waiting Areas in Outpatient Clinics | Stephen Wong Kah Wai & Team | SOC Operations | Sengkang General Hospital |
| Risk Management | SHM_RM070 | Enhancing Safety Measures for Users of Mobile X-ray Radiation Shielding Screens in Operating Theatres | Lin Wenzhi & Team | Operating Theatre Services | KK Women's and Children's Hospital |
| Risk Management | SHM_RM071 | To Increase the Oral Health Awareness Among Nurses and Provide a Comprehensive Oral Care Regime to Inpatients in BVH | Yang Jingrong & Team | Clinical - Restorative Dentistry | National Dental Centre Singapore |
| Risk Management | SHM_RM072 | To Reduce the Rate of Breakage of Periodontal Probe during the Central Sterile Service Department (CSSD) Sterilisation Process | Koh Loo Ee & Team | Nursing - Central Sterile Supplies Dept | National Dental Centre Singapore |
| Risk Management | SHM_RM073 | Quality improvement project to reduce sharps injury | Foo Lean Heong & Team | Clinical - Restorative Dentistry | National Dental Centre Singapore |
| Risk Management | SHM_RM074 | Using Dashboard metrics to visualise the performance of Inpatient Resuscitation & the Medical Emergency Team at CGH | Venkataraman Narayan & Team | Data Management & Informatics | Changi General Hospital |
| Risk Management | SHM_RM075 | Redefining space use in a pandemic (staff clinic) | Tan Wei Min Kenny & Team | SOC | Sengkang General Hospital |
| Risk Management | SHM_RM076 | To achieve 100% compliance in the daily Instrument Status Check of instrument sets and loose instruments in General Surgery Major Operating Theatres within 6 months | Heng Zhi Hui, Justine & Team | Major Operating Theatre | Singapore General Hospital |
| Risk Management | SHM_RM077 | WhatsApp Chatbot with Machine Learning to report Daily temperature for COVID-19 requirements | Cheng Ming Hua & Team | Division of Perioperative medicine and Anaesthesiology | Singapore General Hospital |
| Risk Management | SHM_RM078 | Spot On | M Mangalam & Team | Dental Assisting - SOC | National Dental Centre Singapore |
| Risk Management | SHM_RM079 | Rapid response team in a women’s and children’s hospital | Kirk Hui Ping Angela & Team | Nursing Clinical Service | KK Women's and Children's Hospital |
| Risk Management | SHM_RM080 | Medical Devices Risk Assessment and Evaluation Process Prior to Human Trial | Siti Hajar Arina Binte Kamari & Team | SingHealth Medical Technology Office (MTO) | SingHealth HQ |
| Risk Management | SHM_RM081 | Height and Weight Measurement Affects Chemotherapy Dosing | Suriyati Binte Ahmad & Team | Women’s Day Therapy Centre | KK Women's and Children's Hospital |
SUPPLY CHAIN MANAGEMENT CATEGORY
| Abstract Category | Abstract Code | Title | Authors | Department | Institution |
| Supply Chain Management | SHM_SCM001 | Transforming the process of safe and efficient management of oxygen cylinders | Hiew Swee Sim & Team | Nursing Administration | Changi General Hospital |
| Supply Chain Management | SHM_SCM002 | Supply Chain Optimization with Reinforcement Learning | Ge Zhuoran & Team | Finance | ALPS Pte Ltd |
| Supply Chain Management | SHM_SCM003 | Application of Semantic Textual Similarity in Contract Review | Ge Zhuoran & Team | Finance | ALPS Pte Ltd |
| Supply Chain Management | SHM_SCM004 | Identify Potential Cost Savings through an Innovative Network Graph Method | Ge Zhuoran & Team | Finance | ALPS Pte Ltd |
| Supply Chain Management | SHM_SCM005 | Improvement of Warehouse Operational Efficiency Through Automation | Ho Swee Geok & Team | SGH Pharm Supply Chain | ALPS Pte Ltd |
| Supply Chain Management | SHM_SCM006 | Collaboration of Supply Chain Management with Clinicians to Manage Drug Shortages | Ow Yong Pu En & Team | Pharmacy | Changi General Hospital |
| Supply Chain Management | SHM_SCM007 | Reducing the Use of Sterile Crepe Bandage for Post-Operation Patient in OT Services | Marhaini Binte Hamid & Team | Major Operating Theatre | Singapore General Hospital |
| Supply Chain Management | SHM_SCM008 | Using Systems Archetypes to Support Diagnosis of COVID-19 Impacts and Design of Interventions | Ng Li Lynn & Team | Industrial Systems Engineering and Management | National Univeristy of Singapore |
| Supply Chain Management | SHM_SCM009 | PYRAMID – Supply Chain Analytics | Tay Yeow Leng & Team | ALPS CIO Office | ALPS Pte Ltd |
| Supply Chain Management | SHM_SCM010 | ALPS-SGH MMD Automated Storage and Retrieval System (ASRS) & Pick To Light System (PTL) | Rosli Bin Boedjang | Materials Management Department | ALPS Pte Ltd |
| Supply Chain Management | SHM_SCM011 | Medications order replenishment using Supplier Order Request (SOR) Consumption Template | Karen Oh Kar Hong & Team | Pharmacy | ALPS Pte Ltd |
| Supply Chain Management | SHM_SCM012 | Using Six Sigma DMAIC (Design, Measure, Analyse, Improve, Control) to improve the inventory management system for Biochemistry analysers in Sengkang General Hospital | Lee Shi Qi, Rachel & Team | Pathology | Sengkang General Hospital |
| Supply Chain Management | SHM_SCM013 | To reduce incident of expiring or expired medication being kept at ward stock | Wong Hiu Tung Janet | ALPS Pharma | ALPS Pte Ltd |
| Supply Chain Management | SHM_SCM014 | Reviewing the common canister protocol for safe usage on patients during COVID-19 pandemic | Hei Geok Mei Andrea & Team | Children’s Emergency | KK Women's and Children's Hospital |
| Supply Chain Management | SHM_SCM015 | Optimize Storage Space and Enhanced Shelf Life Management in CGH MMD Store | Chia Lee Seng & Team | Inventory | ALPS Pte Ltd |
| Supply Chain Management | SHM_SCM016 | AS&S (Automate, Speed & Simplify) | Agnes Tiong | Supply Chain | ALPS Pte Ltd |
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