SHMC18 | SingHealth Academy

Singapore Healthcare Management Congress 2018

Bringing together thought leaders in global healthcare operations
In the Healthcare Management sector, our main objective is to ensure that day-to-day operations of the hospitals are seamlessly carried out to enhance patient care.

Our journey of transformation includes avenues of collaboration both internally and externally where new ideas and solutions that others in the healthcare industry may have benefitted from.

Join us at the Singapore Healthcare Management Congress 2018 event to learn more from our thought leaders!

Why attend?

• To receive insights from thought leaders from the healthcare management sector
• To connect with your peers for best practices
• To discover and understand new ideas and technologies that can be applicable to healthcare

*programme is subject to changes

Start Time	Singapore Healthcare Management Congress (SHMC) 14 August 2018
0800	Registration
0900	Opening Performance
0905	Welcome Address By Organising Chairman Mr TAN Jack Thian Group Chief Operating Officer SingHealth, Singapore
0910	Opening Address Guest-of-Honour Dr Amy KHOR Senior Minister of State Ministry of Health, Singapore
0920	Signing Of SingHealth-SMU Memorandum Of Understanding
0925	Keynote Address: The Case For Optimism Mr Michael J. DOWLING President and Chief Executive Officer, Northwell Health & Chairman, Institute for Healthcare Improvement, USA
1010	Tea Break
1030	HM 1 DBS Transformation Story Ms TAN Su Shan Group Head of Consumer Banking & Wealth Management DBS Bank, Singapore
1130	HM 2 Robotics In Healthcare: Challenges And Opportunities A/Prof Marcelo H. ANG Jr Ag Director, Advanced Robotics Centre National University of Singapore, Singapore
1230	Poster Awards Presentation Award Presentation by Prof Ivy NG Group Chief Executive Officer SingHealth, Singapore
1300	Lunch
1400	HM 3 Promoting Innovation: From Within Mr Michael J. DOWLING President and Chief Executive Officer, Northwell Health & Chairman, Institute for Healthcare Improvement, USA
1500	HM 4 Leveraging Data, Analytics and Visualisation Dr David HARDOON Chief Data Officer, Data Analytics Group Monetary Authority of Singapore, Singapore	HM 5 Building A Connected Digital Experience Mr Hans BROWN APAC Head of Technology Bank of New York, Mellon, Singapore
1600	Tea Break
1630	HM 6 Red Teaming - A Holistic Approach To Assessing The Effectiveness Of Your Cybersecurity Ecosystem Mr CHONG Rong Hwa Principal Cybersecurity Specialist Govtech, Singapore & Mr Terence TEO, Senior Cybersecurity Specialist GovTech, Singapore
1730	End of Day

*programme is subject to changes

Start Time	Singapore Healthcare Management Congress (SHMC) 15 August 2018
0830	Registration
0900	HM 7 Relationships Prof CHUA Hong Choon Chief Executive Officer Institute of Mental Health, Singapore
1000	Tea Break
1030	HM 8 Living In Comfort And With Dignity - What We All Want Ms Anita FAM President, National Council of Social Service & Chairman, Assisi Hospice, Singapore	HM 9 Aspiring Executives Forum Host: Dr Jamie Mervyn LIM Chief Operating Officer Tan Tock Seng Hospital, Singapore Presenters: 1. Ms Kristie Michelle CHIEW Executive, Corporate Comms National Heart Centre Singapore, Singapore 2. Mr Alan CHUA Procurement Executive ALPS, Singapore 3. Ms CHUA Tse Lert Executive, SMA, OPM Singapore General Hospital, Singapore 4. Ms Mabel WONG Senior Executive, HR Development National Cancer Centre Singapore, Singapore 5. Mr MUHAMMAD FIRDAUS Bin Jamel Executive, Operations Khoo Teck Puat Hospital, Singapore 6. Ms Yannis ONG Executive, Operations Tan Tock Seng Hospital, Singapore 7. Mr Aven NG Manager, Emergency Medicine Department National University Hospital, Singapore 8. Ms YEO Shu Qi Manager, Operations, Specialist Outpatients Clinics Ng Teng Fong General Hospital, Singapore
1130	HM 10 The Eight Steps To Sustainable Change Dr Albert CHAN Chief of Digital Patient Experience, Sutter Health, United States of America & Ms LEE Chen Ee Director, Office of Service Transformation SingHealth ,Singapore
1230	Lunch
1330	HM 11 Improving The Patient Experience Via Digital Transformation - How Healthcare Leaders Can Address Megatrends In Healthcare Dr Albert CHAN Chief of Digital Patient Experience Sutter Health, USA
1430	HM 12 Creating A Learning Organisation Mr Michael J. DOWLING President and Chief Executive Officer, Northwell Health & Chairman, Institute for Healthcare Improvement, USA
1530	Tea Break
1600	HM 13 Large-scale IoT Systems For Ageing-in-Place: Experiences And Lessons Learnt Towards Sustainability Dr TAN Hwee Pink Associate Professor of Information Systems (Practice), School of Information Systems & Academic Director, SMU-TCS iCity Lab, Singapore Management University, Singapore
1700	End of Day

*programme is subject to changes

Start Time		Singapore Healthcare Management Congress (SHMC) 16 August 2018
0830		Registration
0900		HM 14 Organisational Innovation In Intermediate Care – Sharing By SingHealth Community Hospitals Ms Margaret LEE Chief Executive Officer SingHealth Community Hospitals, Singapore
1000		Tea Break
1030		HM 15 Leadership For Today And Tomorrow's Healthcare Dr Bernard LIM Director, Leadership & Organisational Development MOH Holdings, Singapore
1130		HM 16 Panel Discussion: Fulfilling Careers for Administrators in Healthcare Moderator: Ms LOW Peck Kem Chief HR Officer/SD (Workforce Development), Public Service Division Prime Minister's Office, Singapore Panelists: 1. Mr Geoffrey GUI Dy Director, Organisation Planning & Performance Singapore General Hospital, Singapore 2. Ms Margaret LEE Chief Executive Officer, SCH SingHealth, Singapore 3. Ms Yen TAN Chief Operating Officer Khoo Teck Puat Hospital, Singapore 4. Ms Joanne YAP Group Chief Operating Officer National University Hospital, Singapore
1230		Lunch
1330		HM 17 Winning Posters Presentation
1530		Tea Break
1600		HM17 Winning Posters Presentation (continued)
1700		End of Day