Shmc15 | SingHealth Academy

Singapore Healthcare Management Congress 2015

Bringing together thought leaders in global healthcare operations
In the Healthcare Management sector, our main objective is to ensure that day-to-day operations of the hospitals are seamlessly carried out to enhance patient care.

Our journey of transformation includes avenues of collaboration both internally and externally where new ideas and solutions that others in the healthcare industry may have benefitted from.

Join us at the Singapore Healthcare Management Congress 2015 event to learn more from our thought leaders!

Why attend?

To receive guidance from thought leaders from the healthcare management sector
To connect with your peers for best practices
To discover and understand what technologies are available through the sharing sessions

*programme is subject to changes

Start Time	Singapore Healthcare Management Congress (SHMC) 18 August 2015
0800	Registration
0900	Welcome Address Prof Ivy NG Group Chief Executive Officer, SingHealth, Singapore
0905	Poster Award
0930	HM 1 Improving Culture And Employee Engagement With LEAN Tools Mr Jim R. GEBHART President, Mercy Hospital Oklahoma City, USA
1030	Tea Break
1100	HM 2 Healthcare Operations - Continuation Of The NHG Story Prof Philip CHOO Wee Jin Group Chief Executive Officer, National Healthcare Group, Singapore
1200	HM 3 Getting Us On Board And On Track Mr Desmond KUEK President & Group Chief Executive Officer, SMRT Corporation Ltd, Singapore
1300	Lunch
1400	Address by Organising Chairman Mr TAN Jack Thian Group Chief Operating Officer & Group Chief Procurement Officer, SingHealth, Singapore
1405	Opening Address Guest-of-Honour Mrs TAN Ching Yee Permanent Secretary (Health), Ministry of Health, Singapore
1415	Keynote Address - Leading Transformational Change Ms Maureen BISOGNANO President & Chief Executive Officer, Institute for Health Improvement, USA
1500	Tea Break
1530	HM 4 Change Management For Integrated Care Mr CHERN Siang Jye Chief Corporate Officer, Corporate Services & Strategy Division, Agency for Integrated Care, Singapore	HM 5 The Importance Of Healthcare Philanthropy Mr Douglas A. DILLON Senior Managing Partner, Jerold Panas, Linzy & Partner, USA
1630	HM 6 Setting Up A Multi-Disciplinary Centre - Innovate And Transform Mr James TOI Chief Operating Officer (Ambulatory), Singapore General Hospital, Singapore	HM 7 The Benefits Of An Information Technology Connected Community For Healthcare: Outcome-Maximising Integration And InteroperabilityDr Dr Steven H. SHAHA Professor, Center for Policy & Public Administration, and Principal Outcomes Consultant, Allscripts, USA
1730	End of Day

*programme is subject to changes

Start Time	Singapore Healthcare Management Congress (SHMC) 19 August 2015
0830	Registration
0900	HM 8 Beyond Customer Experience Mr Paul COBBAN Chief Operating Officer, Technology and Operations, DBS Bank Ltd, Singapore
1000	Tea Break
1030	HM 9 Managing The Ageing Labour Force In The Healthcare Sector Dr Toni Maree RYAN Workforce Strategies Leader, Marsh Risk Consulting, Singapore HM 11 Damage Control Or Loss Of Control? The New Normal In Crisis Communication Mr Rick CLEMENTS Director, Rick Clements & Associates Pte Ltd, Singapore	HM 10 Aspiring Executives Forum Host: Host: Mr Peter TAY Teng Choon Chief Operating Officer, Changi General Hospital, Singapore 1. Mr Ricky CHAN Senior Executive, Document Management System, KK Women & Children's Hospital, Singapore 2. Ms CHANG Lee Peng Manager, Finance, National Healthcare Group Polyclinics, Singapore 3. Ms KOH Kai Tian Executive, Specialist Clinic Operations, Changi General Hospital, Singapore 4. Ms NG Xin Hui Jorin Assistant Manager, Preparedness & Response Department, Singapore General Hospital, Singapore 5. Ms SUN Ruiyin Fiona Senior Executive, Clinic Operations, SingHealth Polyclinics, Singapore 6. Ms TAN Hui Zhong Wendy Assistant Manager, Operations (MEC Master Plan), Tan Tock Seng Hospital, Singapore 7. MrJerry WONG Assistant Manager, Communications, Singapore General Hospital, Singapore
1230	Lunch
1330	HM 12 Virtual Medicine: Redefining Health Care Mr Jim R. GEBHART President, Mercy Hospital Oklahoma City, USA
1430	HM 13 Joy Ms Maureen BISOGNANO President & Chief Executive Officer, Institute for Healthcare Improvement, USA
1530	Tea Break
1600	HM 14 Successful Leadership For Healthcare Support Operations Mr Stuart RODNEY Chief Operating Officer, Health Support Services, Queensland Department of Health, Australia
1700	End of Day

Start Time	Singapore Healthcare Management Congress (SHMC) 20 August 2015
1200	Registration for Presenters
1230	Lunch
	Winning Posters - Presentations
1330	Top Winning Poster Presentations for each Category
1350
1410
1430
1450
1510
1530	Tea Break
1600	End of Posters Presentations