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Assoc Prof Courtney LYLES

Associate Professor, Medicine, University of California

San Francisco (UCSF), USA                                                                                                                                        

• Speaker, Health Services and Systems Research Plenary, 17 Sep 2021



Assoc Prof Courtney Lyles, PhD, is an Associate Professor at the UCSF, Division of General Internal Medicine at Zuckerberg San Francisco General Hospital, the UCSF Center for Vulnerable Populations, and the Department of Epidemiology and Biostatistics.

A trained health services researcher, she uses quantitative and qualitative methods to examine quality of care, health behaviour, and health outcomes. She is also an Associate Director of the UCSF Implementation Science programme based in the Department of Epidemiology and Biostatistics. Finally, she holds an affiliate investigator appointment at the Kaiser Permanente Northern California Division of Research.

Her research specifically focuses on harnessing health information technology to improve patient-provider communication for chronic disease self-management to ultimately reduce disparities in health and healthcare outcomes for low-income and racial/ethnic minority populations. She currently is PI of an R01 grant from the Agency for Healthcare Research and Quality to use machine learning to send personalised text messages to patients in order to motivate physical activity, including leveraging user-centred design and implementation science principles.