Be it doctors, nurses, allied healthcare professionals, clinicians or frontline staff, effective healthcare communication is the key to exceptional patient care.
Effective communication requires the ability to understand and to be understood. A large aspect of communication is listening and responding to the needs or desires of the person communicating.
The focus of our workshop is to enhance quality clinical care through relationship-centered communication.
At the end of the workshop, participants will be able to:
• Describe various communication tools to build positive relationships.
• Be aware of personal biases and attitudes that affect positive communications.
• Practise the use of communication tools to build positive relationships.
• Manage challenging patient encounters
• Allied Health Professionals
• Administrative / Ancillary staff who are patient facing.
12-13 February 2019, Tuesday & Wednesday
0800 - 1700 & 0900 - 1300
Registration closing date: 04 January 2019
Course Fees (Inclusive of GST)
Payment details will be advised upon successful registration.
To register, please email the following information to firstname.lastname@example.org -
(Name indicated above will be reflected in the certificate upon course completion)
Department/Designation/Residency Year(if applicable):
MCR No/Identification No:
Please read the Terms & Conditions carefully before registering. By registering, you acknowledge that you have read, understood and agree to the Terms & Conditions set out below:
TERMS & CONDITIONS
Any cancellation or replacement must be conveyed to the Organiser in writing. 50% of the fee will be levied as cancellation charges if the cancellation is made before the closing date. There will be no refund if the cancellation is made thereafter.
The Organiser reserves the right to cancel the workshop and fully refund the participants should unforeseen circumstances necessitate it.
In line with the Singapore Personal Data Protection Act (PDPA), please note that we have updated our SingHealth Data Protection Policy, a copy of which is available at http://www.singhealth.com.sg/pdpa. Hard copies are also available on request.