CRS-Q-0038634-RET (SSG Funding Validity Period: 19 August 2019 to 18 August 2021)
This course covers knowledge and application skills in demonstrating the organisation’s service vision, mission and values and recognising the role that one plays in contributing to the service value chain.
At the end of the course, participants will be able to:
A written assessment will be conducted at the end of the course. Upon successful completion of the course, participants who fulfill the minimum required attendance and are certified competent in the written assessment will be awarded the Statement of Attainment (SOA) by SSG.
Frontline service staff in healthcare
To be advised
9.00am to 5.15pm (Classroom)5.15pm to 6.00pm (Assessment)
● Everyone
● Singapore Citizen (aged 35 and above) whose monthly gross income is less than $2,000.
(For Citizens with disabilities, the minimum required age is 13 years old.)
For self-sponsored individual:
• To enjoy SkillsFuture subsidy, you must be a Singapore Citizen or Singapore Permanent Resident and at least 21 years old.
• All Singapore citizens aged 25 and above are eligible to use the SkillsFuture Credit from the government to pay for this course. Should you wish to use the SkillsFuture Credit, please make your claim prior to the course commencement.
For employer-sponsored participant:
• To enjoy any of the above subsidies, you must not apply for any other form of government subsidy.
• The company has to make payment for nett course fee (inclusive of GST) prior to the course commencement.
Cancellation & Refund Policy
• No refund or credit will be issued upon confirmation of the course.
• The full course fee will be charged for withdrawal received less than a week before the course commencement date.
• Courses may be subjected to change or cancellation. Please note that a minimum number of fifteen (15) participants is required. If the minimum number is not met, the course will be cancelled. We apologise for any inconvenience this may cause.
The following participants will be charged the full course fee (inclusive of GST):
• Participants who are absent from the course• Participants with less than 75% of the total course attendance• Participants who are assessed incompetent at the end of the course• Participants whose training grant/claims application was not approved by SSG• Participants who has enjoyed funding for the same course before
For more information, please visit My Skills Future.
20 pax (maximum)
• For SingHealth Staff, please inform and attain approval from your supervisor and respective institution HR before sending in your registration.
• Click here to download the registration form. Please email the completed form to healthleadership@singhealthacademy.edu.sg
• Registration is on a first-come, first-served basis. Successful registrants will be notified via email with information on payment details.
In line with the Singapore Personal Data Protection Act (PDPA), please note that we have updated our SingHealth Data Protection Policy, a copy of which is available at http://www.singhealth.com.sg/pdpa. Hard copies are also available on request.
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